Assistant Fundraising Officer in Norfolk, Norwich

We are looking for a Fundraising Assistant to support our fundraising colleagues and to ensure we provide outstanding stewardship to our supporters. You will work as part of a team and manage a number of supporters, stewarding them throughout their fundraising to maximise income and provide an excellent supporter experience.

You will manage our inboxes being the first point of call for our supporters, welcoming them to the charity. You will be highly organised and have a keen eye for detail to ensure income is coded correctly, data is recorded accurately and that orders and invoices are processed properly to ensure the smooth running of our fundraising events and challenges.

You will conduct some fundraising research and have ownership of a number of small projects to support our overall fundraising portfolio. Deliver an outstanding supporter experience via phone, email, post and social media from the point of registration, by providing engaging stewardship throughout and thanking, all with a view to increasing supporter retention and maximising fundraising outcomes.

Undertaking fundraising research and analysis. You'll have ownership of small scale projects and bring your knowledge, skills, and expertise to develop products incrementally. Maintain accurate records of gifts and other relevant data from individuals, groups and organisations on the database. You're highly self-motivated and have a passion for fundraising.

Strong digital skills and a sound understanding of agile values & principles. A criminal record check / DBS disclosure (if offered the position). Home-based working with flexible hours. ~25 days holiday - plus an additional 3 days at Christmas (& bank holidays). ~ Pension (5.5% employer contribution). ~ Annual performance-based salary increase. ~ Employee Assistance & Wellbeing Programmes.

The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we'll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.

Disability Confidence: We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.