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- Tasks: Lead initiatives to enhance member experience and drive membership growth.
- Company: Community service organisation dedicated to making a difference in Bedford.
- Benefits: Flexible scheduling, opportunity for innovation, and impactful community engagement.
- Why this job: Shape the future of our community while developing your leadership skills.
- Qualifications: Bachelor's degree and experience in sales or customer service required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A community service organization based in Bedford is seeking a Director of Member Experience and Engagement. This role involves developing membership revenue to advance the center's mission and meeting revenue goals for membership categories.
The ideal candidate has:
- A Bachelor's degree
- Supervisory experience in sales or customer service
- Outstanding interpersonal and presentation skills
- The ability to innovate in a dynamic environment
Flexibility in scheduling is required, including evenings and weekends.
Director of Member Experience & Growth in Bedford employer: The National Council of Young Men’s Christian Associations of the United States of America
Contact Detail:
The National Council of Young Men’s Christian Associations of the United States of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Member Experience & Growth in Bedford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation's mission and values. We want to show that we’re not just a good fit for the role, but also for the culture!
✨Tip Number 3
Practice our presentation skills! Since this role involves engaging with members, we should be ready to showcase our ability to communicate effectively during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our relevant experience in member engagement.
We think you need these skills to ace Director of Member Experience & Growth in Bedford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community service shine through. We want to see how your values align with our mission and how you can contribute to enhancing member experience.
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in sales or customer service. We’re looking for specific examples that demonstrate your skills and achievements in these areas, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to mention your innovative ideas for membership growth and how you plan to engage our community effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your materials and get back to you quickly. Plus, it shows you’re tech-savvy and ready to embrace our dynamic environment!
How to prepare for a job interview at The National Council of Young Men’s Christian Associations of the United States of America
✨Know the Mission Inside Out
Before your interview, make sure you understand the community service organisation's mission and values. This will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in contributing to their cause.
✨Showcase Your Sales Savvy
Prepare specific examples from your past roles where you've successfully driven membership growth or improved customer engagement. Highlight your supervisory experience and how you've led teams to achieve sales targets, as this will be crucial for the Director role.
✨Master the Art of Presentation
Since outstanding presentation skills are a must, practice delivering a brief pitch about your vision for enhancing member experience. Use clear, engaging language and be ready to answer questions about your strategies and innovations in a dynamic environment.
✨Flexibility is Key
Be prepared to discuss your availability for evenings and weekends. Show that you're adaptable and willing to meet the needs of the organisation, which will reflect positively on your commitment to the role and its responsibilities.
