At a Glance
- Tasks: Lead and develop high-performing teams to deliver impactful social research.
- Company: Join the UK's largest independent social research organisation.
- Benefits: Enjoy flexible working, generous holiday, and career development opportunities.
- Other info: Embrace a culture of curiosity, integrity, and continuous improvement.
- Why this job: Make a real difference in society while leading dynamic teams.
- Qualifications: Proven leadership experience and strong analytical skills required.
Location: Home-based or hybrid working, with regular travel within your region and attendance at monthly management meetings in Ashton Gate.
Reporting to: Head of Interviewer Operations
Team: Lead Field Performance Managers and support a large interviewer workforce across your region
Key Responsibilities
- Lead regional operations - oversee the organisation and delivery of fieldwork across your region, ensuring quality, productivity, response rate, timetable and financial targets are achieved.
- Build high-performing teams - lead and develop Field Performance Managers, creating a culture of accountability, engagement and continuous improvement.
- Drive performance through insight - use management information, workforce planning and operational data to identify opportunities, manage risks and improve outcomes.
- Ensure workforce capability and capacity - plan regional resource deployment and recruitment activity to ensure delivery requirements are met now and in the future.
- Lead through others - provide coaching, mentoring and performance management to first-line managers, helping them deliver excellent results through their teams.
- Strengthen regional delivery - take ownership of regional KPIs, implementing corrective action where quality, productivity, capacity or engagement indicators fall below expectation.
- Collaborate across NatCen - work closely with stakeholders across Data Collection and the wider organisation to support operational excellence and service improvement.
What we're looking for
- Experience leading operational teams through first-line managers.
- Strong leadership and people management capability.
- Experience managing remote or geographically dispersed workforces.
- Strong analytical skills with experience using management information to drive performance.
- Proven ability to improve operational performance against targets and KPIs.
- Excellent stakeholder management, communication and influencing skills.
- Knowledge of survey operations or comparable field-based service delivery environments.
- Experience managing interviewer workforces and leading operational change initiatives would be advantageous.
If you're an operational leader who enjoys developing people, driving performance through data and leading geographically dispersed teams to deliver outstanding results, we'd love to hear from you.
Benefits
- 25 days holiday (plus 8 bank holidays) and flexible working
- Generous company pension scheme
- Life insurance and health cash plan
- Cycle to Work scheme and season ticket loan
- Career development, professional subscriptions support and mentoring support from industry-leading experts
We are proud to say we are a Disability Confident Committed Employer, so if you require any reasonable adjustments during the interview process please make us aware and we will endeavour to support you to help you showcase your best self during our hiring process.
Regional Field Manager employer: the National Centre for Social Research
At the National Centre for Social Research, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that empowers our employees to thrive. With a strong focus on professional development, generous benefits including a competitive salary, pension scheme, and 25 days of holiday, we foster a culture of accountability and continuous improvement. Join us in making a meaningful impact through social research while enjoying the advantages of home-based or hybrid working arrangements.
Contact Details:
the National Centre for Social Research Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Field Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Regional Field Manager at the National Centre for Social Research!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like the National Centre for Social Research or be willing to refer you for that Regional Field Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from the National Centre for Social Research who’s on the lookout for their next Regional Field Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Regional Field Manager role at the National Centre for Social Research!
We think you need these skills to ace Regional Field Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at the National Centre for Social Research. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at the National Centre for Social Research
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at the National Centre for Social Research. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
