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- Tasks: Manage fieldwork allocations for remote interviewers to ensure timely and quality data collection.
- Company: Join the UK's largest independent social research organisation, dedicated to impactful data collection.
- Benefits: Enjoy a competitive salary, hybrid working, 25 days holiday, and generous pension scheme.
- Why this job: Be part of a dynamic team, improve processes, and make a real difference in social research.
- Qualifications: Proven Excel skills, excellent communication, and strong analytical abilities required.
- Other info: Opportunity for career development with mentoring from industry experts.
The predicted salary is between 30000 - 35000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Field Allocation Manager
Application Deadline: 21 August 2025
Department: Data Collection Delivery, External Field
Employment Type: Full Time
Location: Harold Wood
Compensation: GBP 30,000 – GBP 35,000 / year
Description
Role: Field Allocation Manager
Location: Harold Wood, (Hybrid Working, 2 days per week in office)
Salary: Up to GBP 35,000
Department: Data Collection
Contract: Permanent
We are looking for a dedicated and professional candidate to join our team of Field Allocation Managers (FAMs). This position is responsible for achieving an optimal allocation of all fieldwork to our remote based field interviewers who work across Great Britain. This is a key step in how our field projects are delivered on time, on budget, whilst meeting the exceptional quality that NatCen\’s data collection is known for.
To be successful, you will need to work closely with our team of Field Performance Managers (FPMs) who line manage the field interviewers. You will engage with our field interviewers when allocating their work, ensuring they have an optimum package of live cases to produce the best survey outcomes whilst retaining their services. Through the allocation of work, you will identify areas for recruitment, resourcing and Field Interviewer development.
Key Responsibilities
Fieldwork allocation:
- Using corporate systems, undertake efficient and timely allocations of work to fieldworkers, enabling project KPIs to be met.
- Reallocate work in a timely manner, minimising the length of fieldwork days lost due to work not being appropriately covered.
- Ensure a fair allocation that supports fieldworker retention whilst also ensuring value for money.
- Work collaboratively with Field Performance Managers and field interviewers, to ensure that allocations are made with the fullest information, minimising the need for corrections.
- Ensure new starters have workloads that optimise their retention.
- Identify briefing requirements (include updating systems and passing outcomes to relevant stakeholders as appropriate), confirm briefing and training requirements have been completed.
- Follow and update project planned tasks (Teamwork).
- Escalate issues with Head of Field Management as appropriate; consult effectively to handle and resolve issues.
Fieldworker resource:
- Identify future field interviewer requirements in collaboration with Field Performance Managers, based on future project allocations and existing capacity, making recommendations to Head of Field Management on recruitment needs
- Work with the team responsible for delivering field interviewer recruits, ensuring they have the most up to date information on recruitment needs
Service delivery:
- Provide excellent service, resolve issues promptly and accurately
- Provide expertise on matters relating to fieldwork allocation
- Build and maintain positive relationships with internal and external stakeholders.
Process Improvement:
- Identify opportunities for process improvement and implement best practices.
- Develop and update standard operating procedures.
- Support the implementation of new systems and technologies.
Skills, Knowledge and Expertise
- Proven experience with Excel.
- Excellent Communication Skills
- Resource Deployment/redeployment
- Stakeholder engagement and cooperation.
- Strong analytical and problem-solving skills.
Benefits
As well as a competitive salary, an excellent working environment (including a home/office hybrid working environment), you will be working for the largest independent social research organisation in the UK. We are proud of the benefits we offer our employees which include:
- 25 days holiday (plus 8 bank holidays) and flexible working
- Generous company pension scheme
- Life insurance and health cash plan
- Cycle to Work scheme and season ticket loan
- Career development, professional subscriptions support and mentoring support from industry-leading experts.
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Field Allocation Manager employer: the National Centre for Social Research
Contact Detail:
the National Centre for Social Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Allocation Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Field Allocation Manager. Understanding the nuances of fieldwork allocation and how to optimise workloads for field interviewers will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your Excel skills, as this role requires proven experience with the software. Consider taking a short online course or practicing with relevant datasets to demonstrate your proficiency.
✨Tip Number 3
Network with current or former employees in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled resource deployment in past roles. Be ready to share specific examples that highlight your analytical abilities and stakeholder engagement.
We think you need these skills to ace Field Allocation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Allocation Manager role. Emphasise your proficiency in Excel, communication skills, and any previous experience in resource allocation or project management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your background and skills make you a perfect fit for managing fieldwork allocations and improving processes.
Highlight Relevant Experience: In your application, focus on specific examples from your past work that demonstrate your analytical and problem-solving skills, as well as your ability to engage with stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at the National Centre for Social Research
✨Showcase Your Analytical Skills
As a Field Allocation Manager, you'll need strong analytical abilities. Be prepared to discuss your experience with data analysis and how you've used Excel in previous roles to solve problems or improve processes.
✨Demonstrate Communication Prowess
Excellent communication is key in this role. Think of examples where you've effectively engaged with stakeholders or resolved conflicts. Highlight your ability to convey complex information clearly.
✨Emphasise Team Collaboration
This position requires working closely with Field Performance Managers and interviewers. Share experiences that illustrate your teamwork skills and how you’ve contributed to a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Prepare by thinking through potential challenges in fieldwork allocation and how you would address them effectively.
