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- Tasks: Conduct engaging interviews in your community on important topics like health and transport.
- Company: Join NatCen, the UK's leading social research organisation making a real difference.
- Benefits: Earn £20-£30 per interview, plus bonuses and travel pay.
- Why this job: Help improve lives while enjoying flexible part-time hours that fit your schedule.
- Qualifications: Must have a valid UK driving licence, a car, and strong communication skills.
- Other info: Perfect for those with customer-facing experience looking for meaningful work.
The predicted salary is between 13 - 16 £ per hour.
Department: Field Interviewers
Employment Type: Part Time
Location: Birmingham
Compensation: £15.12 / hour
Description
You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain. This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role. But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.
What you’ll earn
- £20-£30 per interview (typically), plus:
- Admin fees and holiday pay (12.1%)
- Travel time at £4.68/hour (most projects) for travel to the area you are working in
- Mileage at 36p per mile (up to 10,000 miles)
- £250 bonus after your launch, then £250 more at two months and four months
- Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.
What you’ll need
- Valid UK driving licence and sole use of a car
- Class 1 Business insurance
- Right to work in the UK
- Willingness to complete a DBS check
- Reliable home broadband
- Laptop or tablet with camera
- Comfortable using basic technology
- At least 18 hours available per week
- Flexibility for weekdays, evenings and weekends
- Strong verbal and written English
Personal qualities
- Good at talking to people
- Friendly and professional
- Resilient and confident
- Self-motivated and independent
- Having good time management and prioritising skills
Who this suits
This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.
Our process is quick and straightforward
- Apply online
- One-way video interview (via Willo – do it anytime, anywhere)
- Final interview (includes a short role play)
- Offer
- Background checks (via Zinc)
- Start work
Need adjustments during the process? Contact: natcenrecruitment@instant-impact.com
Key Responsibilities
We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.
Market Research Interviewer - Birmingham employer: the National Centre for Social Research
Contact Detail:
the National Centre for Social Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Interviewer - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NatCen and their mission. Understanding their values and recent projects can help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Since you'll be conducting interviews, try role-playing with a friend or family member. This will help you get comfortable with guiding conversations and responding to different types of answers.
✨Tip Number 3
Be yourself! The role requires you to be friendly and professional, so let your personality shine through. Share your experiences in customer-facing roles and how they’ve prepared you for this position.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the first step towards making a difference.
We think you need these skills to ace Market Research Interviewer - Birmingham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in customer-facing roles or have strong communication skills, shout about it! We love seeing how your background fits with what we do.
Keep It Clear and Concise: While we want to know all about you, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and easily, making it easier for us to see your potential.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our process right there.
How to prepare for a job interview at the National Centre for Social Research
✨Know Your Role
Familiarise yourself with the responsibilities of a Market Research Interviewer. Understand that you'll be engaging with people in their homes, so think about how you can make them feel comfortable and open up during the interview.
✨Practice Your People Skills
Since this role is all about talking to people, practice your conversational skills. Try role-playing with a friend or family member to get comfortable with guiding discussions and asking open-ended questions.
✨Prepare for Rejection
It's normal to face rejection in this job. Prepare yourself mentally for people who may not want to engage. Think about how you can stay positive and resilient, even when someone says no.
✨Tech Savvy is Key
Make sure you're comfortable using a tablet or laptop, as you'll need to record responses digitally. Familiarise yourself with any software or apps you might use during the interviews to ensure a smooth process.
