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For Companies At a Glance
- Tasks: Lead the development of user-friendly digital products that support autistic individuals.
- Company: Join the National Autistic Society, a charity dedicated to creating a better society for autistic people.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive remote work environment.
- Why this job: Make a real difference by enhancing digital experiences for autistic individuals and their families.
- Qualifications: Experience in managing digital products and a strong understanding of accessibility standards.
- Other info: Work remotely with opportunities for professional growth and training on autism.
The predicted salary is between 37000 - 39000 £ per year.
Overview
We’re looking for a passionate and user-centred Web Product Manager to join our Digital team at the National Autistic Society. We’re a charity with a clear mission: to create a society that works for autistic people. Our website is central to that mission, supporting advice and guidance, campaigns, events, fundraising and training. We’re investing in digital technology to drive innovation across our content and services and this role will help shape the next phase of that journey, making our digital experiences more accessible, engaging and effective.
This is a full-time position for 35 hours per week. The salary for this position is £37,000 – £39,000 per annum.
Who we are looking for
You’ll be confident managing digital products, improving user journeys, and collaborating across teams. You’ll bring a strong understanding of accessibility, user-centred design, and data-informed decision-making. You’ll be comfortable switching between strategic thinking and hands-on delivery, and you’ll care deeply about making digital experiences work for everyone.
Qualifications
- Has demonstrable experience managing digital products and improving user journeys
- Is confident using analytics tools (GA4, Looker Studio, Hotjar etc.) to understand user behaviour and inform decisions
- Understands accessibility standards (WCAG) and how to apply them
- Can conduct user research and usability testing to uncover opportunities
- Is empathetic, adaptable, and committed to continuous improvement
- Can translate user needs and organisational goals into practical digital solutions
- Is comfortable working remotely and managing their own workload
You will be responsible for
- Contributing to product roadmaps across fundraising, events, campaigns, and core website improvements
- Designing and optimising user journeys to ensure clarity, accessibility, and impact
- Applying agile principles and overseeing the product lifecycle from discovery to delivery
- Conducting user research, usability testing, and market analysis
- Identifying and solving user pain points, technical issues, and content gaps
- Championing autism-friendly design and inclusive digital experiences
- Collaborating with UX designers, engineers, community managers, and external partners
- Monitoring performance and making data-driven improvements
- Staying up to date with digital trends and best practices
What we can offer you
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of flexible benefits: private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – enrol up to three friends or family for free
- Eligibility for a Blue Light Card
Where you will be working
Home-based (remote)
Application process
As part of your application, you’ll need to provide a supporting statement that outlines your suitability and experience for the position. Please refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.
For more information about this job please contact: Dan Way, Digital Lead, Daniel.Way nas.org.uk
We are an equal opportunities employer. We welcome applications from autistic people and those with disabilities.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. For some roles, successful applicants will be required to complete relevant safeguarding checks.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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Web Product Manager employer: The National Autistic Society
Contact Detail:
The National Autistic Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the National Autistic Society or similar organisations. A friendly chat can open doors and give you insights that might just help you land that Web Product Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience with digital products and user journeys. Make sure to include examples of how you've improved accessibility and user experience – this will really resonate with the hiring team.
✨Tip Number 3
Get familiar with their mission! Understanding the National Autistic Society's goals and how your role as a Web Product Manager fits into that will set you apart. Tailor your conversations and examples to show how you can contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in the position and the organisation. Don’t forget to highlight your passion for user-centred design in your supporting statement!
We think you need these skills to ace Web Product Manager
Some tips for your application 🫡
Know the Mission: Before you start writing, take a moment to understand our mission at the National Autistic Society. Show us how your passion for user-centred design aligns with our goal of creating a society that works for autistic people.
Tailor Your Supporting Statement: When crafting your supporting statement, make sure to directly address the requirements listed in the job description. Use specific examples from your experience that demonstrate your skills in managing digital products and improving user journeys.
Show Your Data Savvy: We love data-informed decision-making! Highlight your experience with analytics tools like GA4 or Hotjar. Share how you've used data to enhance user experiences and drive improvements in previous roles.
Keep It Accessible: Remember, accessibility is key! Make sure your application is easy to read and understand. Use clear language and structure your statement well, so we can easily see how you meet the role's requirements. And don’t forget to apply through our website!
How to prepare for a job interview at The National Autistic Society
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in improving user journeys. Think of specific examples where your decisions were driven by user feedback or data.
✨Familiarise Yourself with Accessibility Standards
Since accessibility is a key part of this role, it’s crucial to understand WCAG standards. Prepare to talk about how you've implemented these standards in past projects and be ready to suggest ways to enhance accessibility on their website.
✨Show Off Your Analytical Skills
Get comfortable with analytics tools like GA4 and Hotjar. Be prepared to explain how you've used these tools to inform product decisions and improve user experiences. Bring along some data-driven success stories to share!
✨Prepare for Collaboration Questions
This role involves working closely with various teams, so expect questions about collaboration. Think of times when you’ve successfully worked with UX designers, engineers, or other stakeholders to deliver a project. Highlight your adaptability and communication skills!
