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- Tasks: Manage our vibrant online community for autistic individuals and their families.
- Company: Join the National Autistic Society, transforming lives since 1962.
- Benefits: Enjoy remote work, 25 days leave, and discounts at major retailers.
- Why this job: Make a real impact in the lives of autistic people while working flexibly.
- Qualifications: No specific qualifications required, but experience with autism is a plus.
- Other info: Part-time role until July 2026; written test required for application.
The predicted salary is between 23363 - 28232 £ per year.
The advert is for one fully remote, part-time Autism Support Delivery Officer (Online Support). The salary for this role is £23,363 - £28,232 per annum pro rata. A written test is compulsory for candidacy for this role. Applications without a written test submitted will not be considered.
Since 1962, the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes, we champion the rights and interests of autistic people and their families, making sure national policy and legislation reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs.
We are looking for an Autism Support Delivery Officer (Online Support) to join our Autism Help and Support team. You’ll report to the Specialist Lead (Autism Support) and take the lead in managing our vibrant Online Community, a safe, welcoming, and inclusive space where autistic people and their families can connect and support each other. You’ll be responsible for the day-to-day operations of the community, including:
- Moderating the forum and responding to user queries.
- Recruiting, training, and supporting our team of volunteer moderators.
- Leading on safeguarding processes and maintaining high standards of support.
- Monitoring service impact, contributing to funding and promotional activities.
- Supporting compliance with the Online Safety Act and other relevant legislation.
This is a part-time maternity cover role until 10 July 2026.
Location: Home-based
Travel: Up to 20%
Hours: 30 hours per week, Monday to Friday (between 8am–6pm), with occasional evening and weekend work as required.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
All applicants are asked to complete a short written test to demonstrate their understanding of the role, your approach and suitability. Please access the written test document here. Download a copy and once you have completed the test, use the file upload function within the application process to upload this completed document.
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role. For more information about this job please contact: Sharon McDaid, Specialist Lead (Autism Support), sharon.mcdaid@nas.org.uk. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks. Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism. The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks. We are an equal opportunities employer.
Autism Support Delivery Officer (Online Support) employer: The National Autistic Society
Contact Detail:
The National Autistic Society Recruiting Team
sharon.mcdaid@nas.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Autism Support Delivery Officer (Online Support)
✨Tip Number 1
Familiarise yourself with the National Autistic Society's mission and values. Understanding their approach to supporting autistic individuals will help you align your responses during interviews and discussions, showcasing your genuine interest in their work.
✨Tip Number 2
Engage with the online community related to autism support. This could involve joining forums or social media groups where you can learn from others' experiences and gain insights into the challenges faced by autistic individuals and their families.
✨Tip Number 3
Prepare for the written test by reviewing common scenarios you might encounter as an Autism Support Delivery Officer. Think about how you would handle user queries, moderate discussions, and ensure a safe environment for community members.
✨Tip Number 4
Network with current or former employees of the National Autistic Society. They can provide valuable insights into the role and the organisation's culture, which can help you tailor your approach and demonstrate your fit for the position.
We think you need these skills to ace Autism Support Delivery Officer (Online Support)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Autism Support Delivery Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Complete the Written Test: Make sure to download and complete the written test as specified in the application process. This is a compulsory part of your application, so ensure you demonstrate your understanding of the role and your approach to supporting autistic individuals.
Craft a Strong Supporting Statement: In your supporting statement, refer directly to the job description and person specification. Include specific examples from your experience that showcase your suitability for the role, particularly in managing online communities and supporting autistic individuals.
Review and Submit: Before submitting your application, double-check all documents for accuracy and completeness. Ensure that your written test is uploaded correctly and that your CV and supporting statement are polished and professional.
How to prepare for a job interview at The National Autistic Society
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Autism Support Delivery Officer. Be prepared to discuss how your skills and experiences align with managing an online community and supporting autistic individuals.
✨Prepare for the Written Test
Since a written test is compulsory, take time to prepare for it. Review the guidelines provided in the application process and practice writing clear, concise responses that demonstrate your understanding of autism support and community management.
✨Show Your Passion for Autism Advocacy
During the interview, express your passion for supporting autistic individuals and their families. Share any relevant experiences or insights that highlight your commitment to creating inclusive spaces and promoting understanding of autism.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the role, team dynamics, and the organisation's approach to autism support. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
