Subject Matter Expert - Money Advice
Apply before 11.59pm on 17 October 2026.
Job summary
- Salary
- £38,181
- Location
- Manchester
- Workplace
- Hybrid working
- Contract
- Permanent
- Hours per week
- 35
About the role
We're looking for an experienced money adviser to join our innovation team at Citizens Advice SORT.
We're building AI tools to support debt and money advice, and we need someone who knows what good advice looks like to make sure we get it right. You'll be testing what our tools produce against the MaPS Quality Advice Standards, spotting where advice falls short, and telling the people building it exactly why. You'll also help us find the gaps, where a tool works well enough for a straightforward case but not for someone in a vulnerable situation.
This suits someone who has spent years doing debt advice and knows the Advice Assessor Toolkit properly. You don't need any background in technology. We'll support you with that side of it.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Subject Matter Expert - Money Advice employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team
