Advice Service Manager
Apply before 11.59pm on 12 October 2026.
Job summary
- Salary £22,776 to £28,681
- Location Nottingham City
- Workplace Office based
- Contract Permanent
- Hours per week 30
About the role
Advice Service Manager
Permanent
30 hours per week
£28,091 to £35,374 PA pro rata, depending on experience, plus pension contribution
Based in Nottingham
We are seeking an advice service manager to lead and support staff and volunteers delivering a range of impactful projects. You will be passionate about maintaining high-quality standards and supporting the continued development of our services. As part of a forward-thinking and innovative management team, you will primarily be based in our Nottingham office. The role will require occasional travel across the CANCAS districts to provide supervisory cover and participate in meetings.
We are looking for candidates to be able to demonstrate the following knowledge and skills:
- -At least 2 years of management/supervisory experience
- -Experience in using a variety of IT packages in the workplace
- -Ability to plan, prioritise and manage their workload in a pressured environment
- -Proven ability to supervise and monitor work to agreed quality standards and to maintain casework systems and procedures.
- -Ability to work positively in a team environment.
Closing date: Monday 12th October (Please note this vacancy may close early if enough suitable candidates apply)
Interview Date: To be confirmed
Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. Please note that we do not apply for work permits or working visas.
Registered Charity No. 1077828
No Agencies
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Advice Service Manager in Nottingham employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team