Citizens Advice SORT in Manchester is seeking a Subject Matter Expert - Money Advice to help shape AI-assisted debt advice. The role focuses on validating outputs against MaPS Quality Advice Standards and guiding the team to ensure the advice remains accurate and safe for all users, including those in vulnerable situations.
The ideal candidate has years of debt advice experience, deep knowledge of the Advice Assessor Toolkit, and can clearly articulate why proposed outputs meet or fall short of
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Money Advice Expert β AI Tool QA & Standards employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of Londonβs most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team