Administrator
Apply before 5pm on 8 November 2026.
Job summary
- Salary: £27,263.00
- Location: Matlock
- Workplace: Hybrid working
- Contract: Permanent
- Hours per week: 37
About the role
Administrator
Hours: 37 hours per week
Contract: Permanent
Salary: £27,263.00 per annum, pro rata
Location: Matlock (hybrid mix of home and office working 1 day per week minimum)
About the role:
We are looking for a highly organised, proactive Administrator with strong IT skills to join our Administration Team. This is a varied and rewarding role, providing essential administrative support across the organisation while playing a key role in supporting the delivery of our new Crisis and Resilience service.
You will be responsible for:
- Producing reports and management information from our CRM system, maintaining accurate records and preparing data in line with funder requirements.
- You will also have direct contact with clients, conducting follow-up survey calls to gather feedback and outcomes information.
- Your duties will also include providing administrative support across a range of services, managing documentation and digital records, coordinating information and processes, maintaining statistics and reports, and supporting managers, senior leaders and HR colleagues with a variety of administrative tasks.
The role is fast-paced and responsive, requiring flexibility, strong organisational skills and the ability to adapt to changing priorities while working collaboratively with colleagues across the organisation.
Who we are looking for:
The ideal candidates will have:
- Excellent written and verbal communication skills (essential)
- Strong IT skills, including advanced Microsoft Excel skills (essential)
- Experience producing reports and management information (essential)
- Excellent attention to detail and organisational skills (essential)
- Experience of the charity or voluntary sector (preferred)
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Administrator in Matlock employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team
