Housing & Debt Helpline Caseworker β€” Telephone Advice

Housing & Debt Helpline Caseworker β€” Telephone Advice

Full-Time No working from home possible
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Citizens Advice Mid Mercia is seeking a Housing and Debt Telephone Caseworker (TAS, Legal Aid) to deliver telephone advice on housing and related debt matters from our Derby office. The role supports clients through a fixed-term contract until August 31, 2028, with a 40-hour week.

The successful candidate will work in the TAS within the Legal department, providing clear, empathetic guidance and ensuring compliance with Legal Aid procedures while handling housing-related cases.

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Contact Details:

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team