Generalist Outreach Adviser
Apply before 6pm on 23 October 2026.
Job summary
- Salary 28,774.57 FTE
- Location York
- Workplace Office based
- Contract Fixed term contract
- Hours per week 37, but part-time and job share considered
About the role
JOB DESCRIPTION
Salary 28,774.57 FTE
Hours 37 per week, part-time roles/job share also available
Deadline 23rd October 2026
Interview Date 27th October 2026
Responsible to Operations and Outreach Manager
Role purpose
- The main aim of the post is to provide high quality advice and support for people in the York and District area.
- The successful applicant will provide a generalist advice service, including benefits casework, to clients within community venues across York using mixed channels - in-person, over the phone or by Email.
- The service will comply with General Help Quality Mark standards and will be delivered within the aims, policies and principles of the Citizens Advice Service.
Note: This job involves work with vulnerable clients and therefore Disclosure and Barring Service (DBS) check is required for all successful applicants.
Job Type: Full-time
Work Location: In person
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Generalist Outreach Adviser in Harrogate employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team
