Generalist Caseworker
Apply before 5pm on 8 November 2026.
Job summary
Salary £26.5K – £29K for experienced caseworker; £25.5K - £26.5K for trainee caseworker
Location Addlestone
Workplace Office based
Contract Fixed term contract
Hours per week 37
About the role
Would you like to help people overcome some of life's most challenging problems? Are you looking for a rewarding opportunity to make a positive impact on your local community?
Citizens Advice Runnymede and Spelthorne (CARS) is seeking a Generalist Caseworker to join our busy and friendly team. As a Generalist Caseworker, you will provide information, advice and practical support to people facing a wide range of issues, helping them find a way forward and improve their circumstances. The current vacancy will initially focus on supporting the delivery of our outreach services across Surrey.
This is an excellent opportunity for someone with experience of advice work, casework or supporting vulnerable clients who is passionate about helping others and enjoys working directly with people in the community.
Role Details:
Position: Generalist Caseworker
Contract: 12-month fixed-term contract, with the possibility of extension subject to funding
Hours: 37 hours per week
Flexible and part-time working arrangements may be considered
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Generalist Caseworker employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team
