Consumer Rights Advisor | Hybrid & Flexible Hours in Gateshead

Consumer Rights Advisor | Hybrid & Flexible Hours in Gateshead

Gateshead Full-Time On-site
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The National Association of Citizens Advice Bureaux in Gateshead is seeking a Contact Centre Adviser - Consumer to join our hybrid team. You will handle inquiries by phone, email and web chat, helping the public understand their consumer rights when buying goods and services.

We value clear communication and the ability to resolve issues. The role is permanent with flexible hours, 25–37 per week, and includes training to develop knowledge for complex advisory work.

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Consumer Rights Advisor | Hybrid & Flexible Hours in Gateshead employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX

Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.

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Contact Details:

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team