Advice Session Supervisor/Trainee Supervisor
Job summary
- Salary: £25,000 to £28,000 pro rata – depending on experience
- Location: Aylesbury/Buckingham/Chesham/High Wycombe – Occasional home working available.
- Workplace: Office based
- Contract: Permanent
- Working pattern: Flexible
- Hours per week: 37
About the role
As an Advice Session Supervisor (or Trainee Supervisor) at Citizens Advice Bucks, you will play a vital role in supporting our advice service across Buckinghamshire. You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels.
This role requires a blend of people management, quality assurance, and service improvement, with a focus on ensuring every client receives effective, accurate, and empathetic support. You will work collaboratively to refine processes, implement best practices, and create a positive, inclusive environment.
Whether you're an experienced adviser ready to step into a leadership role or looking to grow into one through training, we offer the support and development you need to thrive in a role that directly impacts our communities.
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Advice Session Supervisor/Trainee Supervisor employer: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Citizens Advice Kensington and Chelsea is an exceptional employer dedicated to making a meaningful impact in the community. With a supportive work culture that values diversity and personal growth, employees have the opportunity to develop their skills while providing vital assistance to residents facing various challenges. Located in the heart of one of London’s most dynamic boroughs, you will be part of a passionate team committed to social justice and community support.
Contact Details:
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX Recruitment Team
