At a Glance
- Tasks: Conduct user research to create amazing digital services for the public sector.
- Company: The National Archives, a key player in preserving UK history.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to impactful public service.
- Why this job: Make a real difference by advocating for user needs and enhancing accessibility.
- Qualifications: Experience in user research and a passion for improving digital services.
The predicted salary is between 57692 - 70512 £ per year.
The National Archives in the United Kingdom is seeking two User Researchers to help create outstanding user‑centred digital services.
You will work within Digital Archiving / Digital Services and apply qualitative and quantitative research methods to generate insights that inform service design.
You will collaborate with multidisciplinary teams, advocate for user needs, ensure accessibility and GDPR compliance, and support decision‑making across the product lifecycle.
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User Researcher — Hybrid, Impactful Public Sector employer: The National Archives
The National Archives is an exceptional employer, offering a unique opportunity to work at the heart of the UK's cultural heritage while contributing to the evolution of user-centred digital services. With a strong commitment to employee development, flexible working arrangements, and a generous benefits package, including access to professional communities and training opportunities, we foster a collaborative and inclusive work culture that values innovation and diversity. Join us in shaping the future of public records access in a supportive environment that encourages curiosity and analytical thinking.
