The National Archives is seeking an IT Service Support Analyst to provide first-line IT support and maintain high customer service standards. You will work in a mixed environment at Kew, ensuring efficient resolution of incidents and support requests across Microsoft 365 and more.
This role requires expertise in core Microsoft technologies and an understanding of ITIL principles to effectively manage service desk activities. Various benefits including a generous leave entitlement, training opportunities, and a commitment to equal opportunity make this a rewarding position.
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