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- Tasks: Create engaging, user-centred digital content for diverse audiences and improve user journeys.
- Company: Join The National Archives' innovative Digital Services team.
- Benefits: Flexible working options, a dynamic environment, and opportunities for professional growth.
- Why this job: Shape the future of digital services and make archives accessible to everyone.
- Qualifications: Strong writing skills, experience in digital content creation, and a collaborative mindset.
- Other info: Work in a fast-paced team with exciting projects and a commitment to inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
The Digital Services team at The National Archives is committed to delivering high quality, innovative and trusted digital services to all our audiences. We have an ambitious portfolio of projects transforming our digital services and the way we deliver them. You will be part of a creative, motivated team who embraces challenge and looks for opportunities to do things differently.
We are currently developing a new approach to our web estate, meaning that you will be simultaneously delivering and maintaining content in our existing system, while also working with Product Managers in multidisciplinary Agile teams to develop brand new content models for our ambitious new offer.
Working as Content Designer in The National Archives’ Digital Services department, you will provide user-centred content design for our digital services. You will help to shape and design new ways of delivering end-to-end digital user journeys, ensuring all of our audiences can find, access and understand National Archive collections. You will create content that is designed for all levels of familiarity with archives, from first time users to expert researchers.
You will have strong written communication skills, and be experienced in writing for the web, particularly in communicating the complex knowledge of experts to a non-expert audience. You will be confident and comfortable with taking the lead, making decisions and dealing with stakeholders. You will juggle a varied workload and be up to the challenge of working in a fast-paced digital team going through a period of change and rapid growth.
This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.
An experienced digital content practitioner with experience of creating user-centred digital content, across multiple channels and complex user journeys. Exemplary writing skills with excellent grammar and a close attention to detail, with a keen eye for an engaging story. Demonstrable experience creating inclusive, representative content that reflects the lives and experiences of all users and audiences.
Experience of working with expert content providers to communicate their knowledge to as wide an audience as possible, thinking creatively about ways of communicating complex stories and concepts to non-expert users. Knowledge of and experience in applying current accessibility legislation. Excellent interpersonal skills with the ability to maintain positive, long-term relationships with stakeholders and the ability to communicate your ideas and influence decisions at all levels.
Experience in applying the findings of analytics, metrics and user research to iterate and improve content. Experience of working collaboratively in Agile, multidisciplinary teams to create new content models and CMS features.
Content Designer employer: The National Archives, UK
Contact Detail:
The National Archives, UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at The National Archives. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best content design work. Make sure it’s user-friendly and showcases your ability to communicate complex ideas simply. This will give you an edge when you apply through our website.
✨Tip Number 3
Prepare for interviews by understanding the Digital Services team’s projects. Familiarise yourself with their current digital offerings and think about how you can contribute to their ambitious goals. Being knowledgeable will impress the interviewers!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Show Off Your Writing Skills: Make sure your application showcases your exemplary writing skills. Use clear, engaging language and pay attention to grammar and detail. Remember, we want to see how you can communicate complex ideas simply!
Tailor Your Content: Don’t just send a generic application! Tailor your content to reflect the specific requirements of the Content Designer role. Highlight your experience with user-centred design and how you've tackled similar challenges in the past.
Be Creative and Inclusive: We love creativity! Share examples of how you've created inclusive content that resonates with diverse audiences. Show us how you think outside the box when it comes to communicating complex stories.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We’re excited to see what you bring to the table!
How to prepare for a job interview at The National Archives, UK
✨Know Your Audience
Before the interview, take some time to understand the diverse audiences that The National Archives serves. Think about how you can tailor your content design approach to meet the needs of both first-time users and expert researchers. This will show that you’re not just a skilled writer but also someone who understands user-centred design.
✨Showcase Your Writing Skills
Prepare examples of your writing that demonstrate your ability to communicate complex ideas clearly and engagingly. Bring along samples that reflect your experience in creating inclusive content. This will help the interviewers see your attention to detail and your knack for storytelling.
✨Be Agile and Collaborative
Since the role involves working in Agile teams, be ready to discuss your experience in collaborative environments. Share specific examples of how you’ve worked with product managers and stakeholders to develop content models. Highlight your adaptability and willingness to embrace change, as this is crucial in a fast-paced digital team.
✨Understand Accessibility Legislation
Brush up on current accessibility legislation and be prepared to discuss how you’ve applied these principles in your previous work. Showing that you prioritise inclusivity in your content design will resonate well with the values of The National Archives and demonstrate your commitment to serving all users.