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- Tasks: Lead our eCommerce team to drive online sales and enhance customer experience.
- Company: Join The Myton Hospices, a beloved charity making a real difference in the community.
- Benefits: Enjoy 28 days leave, pension contributions, and mental health support.
- Other info: Flexible working with travel across Coventry and Warwickshire; inclusive workplace culture.
- Why this job: Make an impact by generating funds for vital care and support services.
- Qualifications: Experience in eCommerce, team leadership, and strong customer care skills.
The predicted salary is between 30000 - 40000 £ per year.
Help us make a difference to people with life‑limiting illnesses. At The Myton Hospices, we provide specialist care and support for people with life‑limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much‑loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role: Join our Charity Retail team as our Ecommerce Manager, leading and driving our online trading. This fixed‑term role will be for 12 months and is based in our shops in Rugby, with some flexibility and travel required on occasion.
As our Ecommerce Manager, you’ll be:
- Managing, developing and recruiting an effective team of volunteers and staff
- Delivering a high‑quality customer experience
- Maximising profit and performance of E‑Commerce activities
- Achieving budgets and controlling costs
- Collaborating with our wider charity retail team
This role is vital to our work because you’ll be bringing essential income that helps to fund care and support for people with life‑limiting illnesses and their families.
About you: We are seeking an eCommerce Manager with:
- Experience in successful online trading/selling
- Experience of managing a budget
- Customer care experience
- Team leadership skills
- Organisation & prioritisation skills
- Commercial mindset and strong numeracy ability
- Attention to detail
- The right to work in the UK (we cannot provide sponsorship)
This role requires an enhanced DBS check including the children’s barred list because you will be managing some volunteers under the age of 16. We will arrange and cover the cost of this check if you’re offered the role. As it involves travel, you must be able to travel within Coventry and Warwickshire (a full UK driving licence and own vehicle for work is preferable).
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us. We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under‑represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free on‑site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
Ecommerce Manager in Rugby employer: The Myton Hospices
Contact Detail:
The Myton Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager in Rugby
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those involved in eCommerce. Attend local events or online webinars to connect with potential colleagues and learn more about the industry.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous eCommerce successes. Highlight any projects where you maximised profit or improved customer experience – this will make you stand out!
✨Tip Number 3
Prepare for the interview by researching The Myton Hospices. Understand their mission and values, and think about how your experience aligns with their goals. This will show them you're genuinely interested in making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and contributing to our cause right from the start.
We think you need these skills to ace Ecommerce Manager in Rugby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for eCommerce and charity shine through. We want to see how your experience aligns with our mission to support people with life-limiting illnesses.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in online trading and team management. We love seeing how your skills can directly contribute to our charity retail team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills that match the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Myton Hospices
✨Know Your Impact
Before the interview, take some time to understand how The Myton Hospices makes a difference in the community. Familiarise yourself with their mission and values, and think about how your role as an Ecommerce Manager can contribute to their goals. This will show your genuine interest and commitment.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in online trading and team management. Be ready to discuss how you've maximised profits and improved customer experiences in previous positions. Use metrics where possible to demonstrate your success.
✨Emphasise Team Leadership
As this role involves managing volunteers and staff, be prepared to talk about your leadership style. Share examples of how you've motivated teams, resolved conflicts, and fostered a positive working environment. Highlight any training or mentoring experiences you've had.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the charity's future plans for eCommerce and how you can contribute. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values.