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- Tasks: Support charity shops in achieving targets and improving efficiency while managing volunteers.
- Company: Join a compassionate charity making a real difference in the community.
- Benefits: 28 days leave, pension contributions, wellbeing support, and discounts.
- Why this job: Be part of a team that drives positive change and supports local communities.
- Qualifications: Experience in retail, leadership, and customer service is essential.
- Other info: Flexible working with opportunities for personal growth and development.
The predicted salary is between 25000 - 30000 £ per year.
About the role: As a Retail Support Manager, you will be working closely with, and deputising for, our Retail Area Managers, to support an agreed area of charity shops to deliver targets and ensure best practice. You’ll also play a role in identifying, recommending and implementing improvements to working environments, efficiency and performance. Our charity shops and online platforms play a significant role in raising funds to enable us to provide our services.
The Retail Support Manager role will support our work by:
- Supporting with planning & implementation of projects
- Supporting with stock management, training, and volunteer management
- Encouraging Gift Aid compliance and income maximisation across charity shops
- Assisting Shop Managers with identifying and implementing improvements
- Developing knowledge of local market conditions and competition
- Administrative assistance and reporting / data analysis
It will involve driving throughout the agreed area within Coventry and Warwickshire, holding keys, moving and handling, and working some weekends and bank holidays on a rota.
About you: We would love to hear from you if you have:
- Experience in retail, leadership, customer service, and financial targets
- Knowledge of selling and merchandising
- Skills in numeracy, organisation, prioritising, teamwork, and motivating people
- Resilience and professionalism
- UK driving licence and a vehicle for work
- Flexibility with working locations and days
- The right to work in the UK (we cannot provide sponsorship)
Other roles you may have experience of could include: Store Manager, Retail Manager, Branch Manager. This role requires an enhanced DBS check including the children’s barred list because you will be managing volunteers under the age of 16. We will arrange and cover the costs of this check if you are offered the role.
Benefits of working at Myton:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
Inclusive Workplace: We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us. We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under–represented in our hospices. We also believe our interview process should be inclusive and transparent. If there are any adjustments that would help improve your experience, please let us know.
How to apply: Please apply on the Myton Hospices website. Our application form is quick to complete – simply attach your CV.
Retail Support Manager employer: The Myton Hospices
Contact Detail:
The Myton Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Manager
✨Tip Number 1
Get to know the company inside out! Research their charity shops, understand their mission, and be ready to discuss how you can contribute to their goals. This shows genuine interest and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and leadership. Think about your past experiences and how they align with the role of Retail Support Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining our team at Myton.
We think you need these skills to ace Retail Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail, leadership, and customer service experience to show us you’re the perfect fit for the Retail Support Manager role.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Share specific achievements that demonstrate how you’ve met financial targets or improved efficiency in previous roles. We love seeing results!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and want to see your key strengths shine through without any fluff.
Apply Through Our Website: Remember to apply directly on the Myton Hospices website. It’s super quick to complete the application form, and we can’t wait to see your CV! Don’t miss out on this opportunity to join our team.
How to prepare for a job interview at The Myton Hospices
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around stock management and customer service. Familiarise yourself with the charity sector and how it differs from traditional retail. This will show that you're not just a retail expert but also understand the unique challenges and opportunities in charity shops.
✨Showcase Your Leadership Skills
As a Retail Support Manager, you'll be supporting and motivating teams. Prepare examples of how you've successfully led teams or projects in the past. Think about times when you’ve improved performance or efficiency – these stories will resonate well during the interview.
✨Be Ready to Discuss Improvements
The role involves identifying and implementing improvements, so come prepared with ideas! Research common challenges faced by charity shops and think of practical solutions. This proactive approach will demonstrate your problem-solving skills and commitment to enhancing the working environment.
✨Understand the Local Market
Since you'll be working across Coventry and Warwickshire, do a bit of homework on the local market conditions and competition. Being able to discuss this knowledge during your interview will show that you're serious about the role and ready to make an impact in the community.