At a Glance
- Tasks: Supervise volunteers, maximise sales, and provide excellent customer service in a charity shop.
- Company: Join Myton Hospices, a charity making a real difference in the community.
- Benefits: Enjoy 28 days leave, pension contributions, and wellbeing support.
- Other info: Flexible part-time role with opportunities for personal growth.
- Why this job: Make a positive impact while gaining valuable retail experience.
- Qualifications: Retail experience and team leadership skills are preferred.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for an Assistant Shop Manager for our Kenilworth charity shop. Join our growing team in a rewarding role in charity retail and make a real difference. At the Myton Hospices we provide specialist care and support for people with life‑limiting illnesses and their loved ones, from diagnosis to end of life. The charity runs three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.
Responsibilities
- Supervise and support volunteers.
- Generate high‑quality stock donations.
- Provide excellent customer service and shopping experiences.
- Maximise sales through Gift Aid and the Weekly Lottery.
- Work part‑time for 1 day (7.5 hours) per week, with days varying by rota.
- Perform an enhanced DBS check (including the children’s barred list) and cover the cost.
Qualifications
- Retail experience.
- Experience leading a team.
- Confidence in calculating figures and working with financial targets.
- Right to work in the UK (no sponsorship).
- Experience as Retail Assistant, Store Manager, Floor Manager, Deputy Manager or Team Leader (preferred).
Benefits
- Increased employer pension contribution.
- 28 days annual leave plus bank holidays, increasing with long service.
- Additional leave purchasing.
- Winter savings club.
- Discount schemes including Blue Light Card.
- Death in service benefit.
- Dedicated staff wellbeing team and mental health first aiders.
- Colleague Support Service: confidential financial, legal and mental health support.
- Cycle to work scheme.
- Free on‑site flu jabs.
- Free feminine hygiene products.
- 24/7 GP access.
- Free eye tests.
- Online fitness and wellbeing platform.
- Menopause support.
Equality and Diversity
We particularly welcome applications from people with disabilities and ethnic minorities who are currently under‑represented in our hospices. Our interview process is inclusive and transparent.
Assistant Shop Manager in Kenilworth employer: The Myton Hospices
At Myton Hospices, we pride ourselves on being an exceptional employer, offering a fulfilling role as an Assistant Shop Manager in our Kenilworth charity shop. Our supportive work culture fosters personal and professional growth, with numerous benefits including increased pension contributions, generous annual leave, and dedicated wellbeing support. Join us in making a meaningful impact while enjoying a rewarding career in charity retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Kenilworth
✨Tip Number 1
Get to know the charity! Research Myton Hospices and understand their mission. This will help you connect your values with theirs during interviews, showing that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team culture, which can be super helpful when you’re preparing for your interview.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and volunteer supervision. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Assistant Shop Manager in Kenilworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Shop Manager role. Highlight any retail experience and leadership roles you've had, as we want to see how you can support our volunteers and maximise sales.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about charity retail and how you can contribute to our mission at Myton Hospices. Be genuine and let your personality come through!
Showcase Your Customer Service Skills:Since providing excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in previous roles. We love seeing candidates who truly care about the shopping experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Myton Hospices
✨Know the Charity Inside Out
Before your interview, take some time to research Myton Hospices and its mission. Understand their values and how they support people with life-limiting illnesses. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be supervising volunteers. Prepare examples of how you've successfully led a team in the past. Think about challenges you faced and how you motivated others to achieve common goals. This will demonstrate your capability to manage and inspire.
✨Brush Up on Your Retail Knowledge
Make sure you're familiar with retail concepts, especially around stock donations and sales maximisation. Be ready to discuss how you would generate high-quality stock donations and enhance customer experiences. This shows that you understand the role's responsibilities.
✨Prepare for Financial Questions
Since the role involves working with financial targets, practice calculating figures and discussing how you've met sales goals in previous positions. Being confident in this area will reassure the interviewers that you can handle the financial aspects of the job.
