Reservations & Guest Experience Leader in Liverpool

Reservations & Guest Experience Leader in Liverpool

Liverpool Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage reservations for accommodation, spa, and F&B with a focus on guest satisfaction.
  • Company: Join RBH Hospitality Management, a leader in the hospitality industry.
  • Benefits: Competitive pay, career growth opportunities, and a vibrant work environment.
  • Other info: Dynamic role with opportunities to collaborate across departments.
  • Why this job: Be the key to unforgettable guest experiences and maximise occupancy.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 31500 - 38500 Β£ per year.

RBH Hospitality Management is seeking a Reservations Coordinator for an on-site role in the Liverpool area.

You will manage accommodation, spa, and F&B reservations with a guest-centric approach to maximise occupancy and revenue.

Collaborating with sales, marketing, and front office, you will ensure VIP requests and group bookings are handled smoothly while maintaining brand standards and accuracy in all reservation systems.

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Reservations & Guest Experience Leader in Liverpool employer: The Municipal M Gallery

The Municipal M Gallery in Liverpool is an exceptional employer, offering a vibrant work culture that prioritises teamwork and excellence in service. Employees enjoy a range of benefits, including a comprehensive company benefits programme, extra holiday on their birthday, and exclusive discounts on hotel services, all while working in a stunning location that enhances both personal and professional growth opportunities.

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Contact Details:

The Municipal M Gallery Recruitment Team

We think you need these skills to ace Reservations & Guest Experience Leader in Liverpool

Guest-Centric Approach
Accommodation Management
Spa Reservations Management
Food and Beverage Reservations Management
Collaboration Skills
Sales Coordination
Marketing Coordination