At a Glance
- Tasks: Lead and coordinate high-profile events, ensuring every detail is perfect.
- Company: Join the first 5-star hotel in Liverpool, a vibrant and historic venue.
- Benefits: Enjoy discounts, free meals, extra holiday for your birthday, and more.
- Other info: Embrace a supportive culture that values your ideas and contributions.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: 2 years of event coordination experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 € per year.
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city.
Our hotel is home to unforgettable high-profile VIP functions, the host to luxury affiliations, leisure and events, stylish private dinners and professional conferences. We are now seeking a passionate, detailed and driven Senior Event Sales Coordinator to join our team.
A DAY IN THE LIFE OF A SENIOR EVENT SALES COORDINATOR AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing... As a Senior Event Sales Coordinator, you are a storyteller and a planner. You will take the lead on complex group enquiries and high-profile events, ensuring every "wow" moment is captured from the initial enquiry to the final contract. You will be the bridge between our sales division, clients and the operations team, turning visions into reality with 5-star precision. You will mentor and support Junior Coordinators while managing a portfolio of corporate & social bookings.
WHAT WE NEED FROM YOU
- Positive Ambassadorship: A positive can-do attitude and welcoming demeanour. You will speak with all guests, agents, and 3rd parties in a polite, cheerful, hospitable, and efficient manner, adhering to 5-star, Accor & MGallery brand standards.
- Sales Drive: Actively work towards the maximisation of hotel sales and profitability through full familiarisation with all room types, event capacities, facilities, and promotions.
- Showcasing the Property: The ability to confidently present and showcase the hotel to potential clients during meetings and show rounds.
- Precision & Detail: Strong attention to detail, demonstrating consistency in delivering accurate information. High degrees of accuracy in verbal and written communication are pivotal to the success of each booking and vital in drawing up contracts and function sheets that mirror guest requirements.
- Analytical Skills: Maintaining statistics and analysis reports, client details, notes, profiles, and company records to help the office stay organized and strategic.
- Financial Accountability: Adhering to advance purchase and deposit payment requirements, ensuring daily banking balances and that all payments are posted correctly across all systems.
- Communication, Leadership & Teamwork: Excellent teamwork skills, establishing strong relationships and support over all mediums including telephone, email, booking systems, and in-person meetings.
- Experience: 2 years of current Event and Group Reservations experience in a fast-paced and high-volume hotel reservations department, ideally Accor branded.
WHAT WE OFFER
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised luxury experiences for agents and guests. Help them to feel special, and we will do the same for you.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com. Apply now. Let your passion shine.
Conference and Events Coordinator in Liverpool employer: The Municipal M Gallery
At The Municipal Hotel & Spa MGallery, we pride ourselves on being an exceptional employer that values creativity, teamwork, and personal growth. Our vibrant work culture encourages Heartists® to share their unique stories while providing unparalleled service in a stunning 5-star environment. With a comprehensive benefits package, including exclusive discounts, birthday leave, and opportunities for professional development, we empower our employees to thrive and create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Coordinator in Liverpool
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with every nook and cranny of The Municipal Hotel & Spa. When you walk in for an interview, your knowledge about the venue will impress them and show you're genuinely interested.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you can connect with people in the hospitality sector. Building relationships can lead to opportunities that aren’t even advertised yet!
✨Tip Number 3
Showcase your storytelling skills! In your interviews, share examples of how you've created memorable experiences in past roles. This aligns perfectly with the MGallery ethos of crafting unique stories for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our Heartists® family right from the start!
We think you need these skills to ace Conference and Events Coordinator in Liverpool
Some tips for your application 🫡
Show Your Storytelling Skills:As a Senior Event Sales Coordinator, you’ll be crafting memorable experiences. Use your application to tell us about a time you created a 'wow' moment in an event or project. Make it engaging and relatable!
Be Detail-Oriented:Precision is key in this role! When writing your application, pay close attention to detail. Ensure your CV and cover letter are free from errors and clearly showcase your relevant experience.
Highlight Your Sales Drive:We love a proactive approach! In your application, mention specific examples of how you've maximised sales or improved profitability in past roles. Show us your passion for driving results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at The Municipal Hotel & Spa MGallery!
How to prepare for a job interview at The Municipal M Gallery
✨Know Your Venue
Familiarise yourself with The Municipal Hotel & Spa MGallery. Understand its unique features, the types of events it hosts, and its brand values. This knowledge will help you showcase your enthusiasm and demonstrate how you can contribute to creating those 'wow' moments.
✨Showcase Your Storytelling Skills
As a Senior Event Sales Coordinator, storytelling is key. Prepare examples of how you've turned client visions into reality in past roles. Be ready to discuss specific events you've coordinated and how you ensured every detail was perfect.
✨Demonstrate Attention to Detail
Highlight your precision and attention to detail during the interview. Bring along examples of contracts or function sheets you've created, showcasing your ability to deliver accurate information consistently. This will reassure them that you can handle the complexities of high-profile events.
✨Emphasise Teamwork and Leadership
Discuss your experience in mentoring junior coordinators and working collaboratively with teams. Share specific instances where your leadership made a difference in achieving team goals. This will show that you’re not just a great individual contributor but also a team player.
