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- Tasks: Plan and coordinate high-profile events, ensuring every detail is perfect.
- Company: Join the first 5* hotel in Liverpool, a historic landmark.
- Benefits: Enjoy competitive salary, discounts, free meals, and extra holiday for your birthday.
- Other info: Inclusive culture that values your ideas and supports your growth.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: 2 years of event coordination experience in a fast-paced hotel environment.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists™ aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Our hotel is home to unforgettable high-profile VIP functions, luxury affiliations, leisure and events, stylish private dinners and professional conferences.
As a Senior Event Sales Coordinator, you are a storyteller and a planner. You will take the lead on complex group enquiries and high‑profile events, ensuring every "wow" moment is captured from the initial enquiry to the final contract. You will be the bridge between our sales division, clients and the operations team, turning visions into reality with 5‑star precision. You will mentor and support Junior Coordinators while managing a portfolio of corporate & social bookings.
What We Need From You
- Positive Ambassadorship: A positive can‑do attitude and welcoming demeanour. Speak with all guests, agents, and third parties in a polite, cheerful, hospitable, and efficient manner, adhering to 5‑star, Accor & MGallery brand standards.
- Sales Drive: Actively work towards the maximisation of hotel sales and profitability through full familiarisation with all room types, event capacities, facilities, and promotions.
- Showcasing the Property: The ability to confidently present and showcase the hotel to potential clients during meetings and show rounds.
- Precision & Detail: Strong attention to detail, demonstrating consistency in delivering accurate information. High degrees of accuracy in verbal and written communication are pivotal to the success of each booking and vital in drawing up contracts and function sheets that mirror guest requirements.
- Analytical Skills: Maintaining statistics and analysis reports, client details, notes, profiles, and company records to help the office stay organised and strategic.
- Financial Accountability: Adhering to advance purchase and deposit payment requirements, ensuring daily banking balances and that all payments are posted correctly across all systems.
- Communication, Leadership & Teamwork: Excellent teamwork skills, establishing strong relationships and support over all mediums including telephone, email, booking systems, and in‑person meetings.
- Experience: 2 years of current Event and Group Reservations experience in a fast‑paced and high‑volume hotel reservations department, ideally Accor branded.
What We Offer
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists™ program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.
Join Our Family
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised luxury experiences for agents and guests.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Compensation
Competitive salary. Apply now. Let your passion shine.
Conference and Events Coordinator in Liverpool employer: The Municipal M Gallery-Reservations
Contact Detail:
The Municipal M Gallery-Reservations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Coordinator in Liverpool
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the room types, event spaces, and services we offer. This way, when you chat with potential clients, you can confidently showcase what makes us special.
✨Tip Number 2
Network like a pro! Attend industry events and connect with other professionals. Building relationships can lead to referrals and opportunities that might not be advertised. Plus, it’s a great way to learn from others in the field.
✨Tip Number 3
Practice your presentation skills! Whether it’s a show round or a pitch, being able to communicate our unique offerings clearly and enthusiastically is key. Role-play with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at The Municipal Hotel & Spa MGallery.
We think you need these skills to ace Conference and Events Coordinator in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events and hospitality shine through. We want to see how excited you are about creating memorable experiences for our guests!
Be Detail-Oriented: Pay close attention to the details in your application. Just like in event planning, accuracy is key! Make sure your CV and cover letter are free from typos and clearly showcase your relevant experience.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs at The Municipal Hotel & Spa MGallery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at The Municipal M Gallery-Reservations
✨Know Your Venue
Familiarise yourself with The Municipal Hotel & Spa MGallery. Understand its unique features, history, and the types of events it hosts. This knowledge will help you showcase the property confidently during your interview.
✨Showcase Your Storytelling Skills
As a Senior Event Sales Coordinator, storytelling is key. Prepare examples of how you've turned client visions into reality in past roles. Highlight specific events where your planning made a significant impact.
✨Demonstrate Attention to Detail
Bring examples of your meticulous work, especially in contract management and communication. Discuss how your precision has led to successful bookings and satisfied clients, as this aligns with the hotel's high standards.
✨Emphasise Teamwork and Leadership
Be ready to discuss your experience mentoring others and working collaboratively. Share instances where you've built strong relationships within a team, as this role requires excellent communication and teamwork skills.