Reservations & Guest Experience Leader in Liverpool

Reservations & Guest Experience Leader in Liverpool

Liverpool Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage reservations for accommodation, spa, and dining with a focus on guest satisfaction.
  • Company: Join RBH Hospitality Management, a leader in the hospitality industry.
  • Benefits: Competitive pay, career development opportunities, and a vibrant work environment.
  • Other info: Dynamic role with opportunities to collaborate across departments.
  • Why this job: Be the key to unforgettable guest experiences and maximise occupancy.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 31500 - 38500 Β£ per year.

RBH Hospitality Management is seeking a Reservations Coordinator for an on-site role in the Liverpool area.

You will manage accommodation, spa, and F&B reservations with a guest-centric approach to maximise occupancy and revenue.

Collaborating with sales, marketing, and front office, you will ensure VIP requests and group bookings are handled smoothly while maintaining brand standards and accuracy in all reservation systems.

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Reservations & Guest Experience Leader in Liverpool employer: The Municipal M Gallery

RBH Hospitality Management is an exceptional employer that prioritises a guest-centric approach while fostering a collaborative work environment. Located in the vibrant Liverpool area, employees benefit from a supportive culture that encourages professional growth and development, alongside competitive benefits tailored to enhance work-life balance. Joining our team means being part of a dynamic hospitality community where your contributions directly impact guest experiences and overall success.

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Contact Details:

The Municipal M Gallery Recruitment Team

We think you need these skills to ace Reservations & Guest Experience Leader in Liverpool

Guest-Centric Approach
Reservation Management
Collaboration Skills
Sales Coordination
Marketing Knowledge
Front Office Operations
VIP Request Handling