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For Companies At a Glance
- Tasks: Join our team to create memorable experiences for guests through exceptional housekeeping.
- Company: Be part of the first 5* hotel in Liverpool, The Municipal Hotel & Spa MGallery.
- Benefits: Enjoy discounts, free meals, extra holiday for your birthday, and more perks!
- Why this job: Elevate your skills in a vibrant environment that values your contributions and creativity.
- Qualifications: Bring a positive attitude, teamwork spirit, and passion for 5* hospitality.
- Other info: We celebrate diversity and offer an inclusive culture for all employees.
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
A DAY IN THE LIFE OF A HOUSEKEEPING ASSISTANT AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing... When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too by the memorable visual impact of our rooms and public areas. Our Housekeeping Heartist team works in harmony with all departments to deliver 5* hospitality in our rooms and/or public areas. The ultimate goal is to maintain our 5* atmosphere with care and precision for the finer details and have a strong awareness of time management. Our Heartists work with precision and care to enhance the guest experience, offering personalised touches, exuding a passion for the finer details and in providing a luxury inner sanctuary for our guests.
WHAT WE NEED FROM YOU
- A positive can-do attitude and the passion to provide 5* Hospitality.
- To have excellent teamwork and communication skills, establishing strong relationships across all departments.
- The provision of care and a passion for delivering a positive guest experience and promoting 5* standards.
- To excel in time management and pride in standards of work.
WHAT WE OFFER
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program is the benefits programme dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day's holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love? You will have access to a benefits package we believe truly works for our people and enhances our overall culture.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.
Housekeeping Team Member employer: The Municipal Hotel & Spa MGallery
Contact Detail:
The Municipal Hotel & Spa MGallery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the hotel’s values and mission. Understanding what it means to be a 'Heartist' will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that relies heavily on working harmoniously with different departments.
✨Tip Number 3
Demonstrate your passion for hospitality by discussing any personal experiences where you went above and beyond to create a positive experience for someone. This can set you apart as a candidate who truly cares about guest satisfaction.
✨Tip Number 4
Prepare to discuss your time management skills. Think of specific instances where you effectively managed multiple tasks or deadlines, as this is essential for maintaining the high standards expected in a 5* environment.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the hotel is looking for in a Housekeeping Team Member. Pay attention to the emphasis on personality, teamwork, and attention to detail.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or housekeeping. Use keywords from the job description, such as '5* hospitality', 'time management', and 'teamwork' to demonstrate your fit for the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for providing excellent guest experiences. Mention specific examples of how you've contributed to a positive atmosphere in previous roles, aligning with the hotel's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at The Municipal Hotel & Spa MGallery
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent service. Share examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in this role, be prepared to discuss how you collaborate with others. Highlight any experiences where you worked effectively within a team to achieve a common goal.
✨Emphasise Attention to Detail
The job requires a keen eye for detail. Be ready to talk about how you ensure high standards in your work, perhaps by sharing specific instances where your attention to detail made a difference.
✨Time Management is Key
Discuss your strategies for managing time effectively, especially in a fast-paced environment. Provide examples of how you've prioritised tasks to meet deadlines while maintaining quality.
