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- Tasks: Join our team as an Evening Housekeeping Assistant, ensuring rooms are pristine for guests.
- Company: Be part of The Municipal Hotel & Spa MGallery, Liverpool's first 5-star hotel.
- Benefits: Enjoy flexible shifts, discounts, free meals, and exclusive perks with Accor and RBH.
- Why this job: Experience a vibrant work culture while creating memorable moments for guests in a stunning environment.
- Qualifications: Bring a positive attitude, teamwork skills, and a passion for 5-star hospitality.
- Other info: Flexible evening shifts from 6pm to 9pm; must be available on weekends.
JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
MGallery – Boutique hotels with one-of-a-kind designs (accor.com)
A DAY IN THE LIFE OF A EVENING HOUSEKEEPING ASSISTANT AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you\’ll be doing…
We are looking for new Evening Shift Housekeeping Assistants in order to offer a turn down service to our guests. This involves cleaning and tidying rooms and bathrooms in preparation for the evening wind down. This role is flexible shifts and as a hotel we operate over 7 days therefore flexibility with your days of work (inclusive of weekends) is a must. In addition to the turn down service our Housekeeping Assistants complete a variety of duties based on business requirements, from linen porterage, cleaning of public areas, in house laundry, logistic / storage and top up of supplies and cleaning and servicing guest bedrooms.
When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too by the memorable visual impact of our rooms and public areas. Our Housekeeping Heartist® team works in harmony with all departments to delivery 5* hospitality in our rooms and/or public areas. The ultimate goal is to maintain our 5* atmosphere with care and precision for the finer details and have a strong awareness of time management. Our Heartists® work with precision and care to enhance the guest experience. Offering personalised touches, exuding a passion for the finer details and in providing a luxury inner sanctuary for our guests.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
- A positive can do attitude and the passion to provide 5* Hospitality.
- To have excellent teamwork and communication skills, establishing strong relationships across all departments.
- The provision of care and a passion for delivering a positive guest experience and promoting 5* standards.
- To excel in time management and pride in standards of work.
- To be available to work evenings 6pm – 9pm
WHAT WE OFFER
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
You will have access to a benefits package we believe truly works for our people and enhances our overall culture… To learn more about our full benefits package, click here to watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
Apply now. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH
Housekeeping Assistant (Evenings) employer: The Municipal Hotel & Spa MGallery
Contact Detail:
The Municipal Hotel & Spa MGallery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant (Evenings)
✨Tip Number 1
Familiarise yourself with the unique offerings of The Municipal Hotel & Spa MGallery. Understanding their commitment to 5* hospitality and the specific services they provide will help you align your conversation during interviews with their values.
✨Tip Number 2
Showcase your teamwork skills by sharing examples from previous roles where you collaborated effectively with others. This is crucial as the job requires strong relationships across departments, so be ready to discuss how you can contribute to a harmonious work environment.
✨Tip Number 3
Demonstrate your time management abilities by preparing to discuss how you prioritise tasks, especially in a fast-paced environment like a hotel. Mention any experiences where you successfully managed multiple responsibilities simultaneously.
✨Tip Number 4
Express your passion for providing exceptional guest experiences. Think of specific instances where you went above and beyond in customer service, as this will resonate well with the hotel's focus on creating memorable moments for guests.
We think you need these skills to ace Housekeeping Assistant (Evenings)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Evening Housekeeping Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention specific aspects of the Municipal Hotel & Spa MGallery that excite you, and explain how you can contribute to their 5* service standards.
Highlight Relevant Experience: In your CV, emphasise any previous housekeeping or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on teamwork, attention to detail, and time management skills.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at The Municipal Hotel & Spa MGallery
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent guest experiences. Share any previous experiences where you went above and beyond to make someone feel special, as this aligns with the hotel's commitment to 5* hospitality.
✨Demonstrate Teamwork Skills
Since the role requires strong teamwork, be prepared to discuss how you've successfully collaborated with others in past jobs. Highlight specific examples of how you contributed to a positive team environment.
✨Emphasise Time Management Abilities
The job involves working efficiently during evening shifts. Be ready to talk about how you prioritise tasks and manage your time effectively, especially in a fast-paced environment like a hotel.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the housekeeping assistant position and the hotel's culture. This demonstrates that you are genuinely interested in becoming part of their team and contributing to their goals.
