At a Glance
- Tasks: Greet guests, set up breakfast, serve food, and maintain cleanliness.
- Company: Join RBH, a top-rated hospitality company that values diversity and wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, free meals, and wellness events.
- Other info: We celebrate individuality and offer a supportive, inclusive workplace.
- Why this job: Be part of a vibrant team in a luxurious 5-star hotel environment.
- Qualifications: A friendly attitude and eagerness to learn; experience is a bonus.
JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
MGallery – Boutique hotels with one-of-a-kind designs (accor.com)
A DAY IN THE LIFE OF A BREAKFAST ASSISTANT THE MUNICIPAL HOTEL & SPA MGALLERY WHERE SERVICE MEANS GUEST ENGAGEMENT;
- Greet early risers with a warm smile, creating a positive start to their day from the moment they enter the dining area.
- Set up and maintain the breakfast buffet and dining area to ensure a fresh, inviting presentation and seamless guest experience.
- Prepare and replenish breakfast items, keeping everything well-stocked and looking great throughout service.
- Serve tea, coffee, and any additional breakfast orders, maintaining a high level of attentiveness to guest needs.
- Clear tables efficiently, resetting them promptly so every guest finds a tidy, welcoming space.
- Maintain cleanliness and hygiene standards in all breakfast areas, from the buffet to guest tables.
- Assist with kitchen prep and basic food handling tasks, ensuring the kitchen team has everything ready for a smooth breakfast service.
- Be available for guest questions, providing local knowledge and recommendations to help guests make the most of their day.
WHAT WE NEED FROM YOU
- A friendly, approachable attitude with a passion for making service special for guests.
- Great attention to detail and excellent time management skills.
- Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are even more important.
- A team-oriented mindset, ready to work closely with the kitchen and front-of-house teams to deliver a smooth breakfast experience.
- Ability to handle changing guest volumes and working calmly and collaboratively under pressure.
- Flexibility and reliability, with the ability to handle early morning shifts and adapt to changing guest needs.
- High standards of cleanliness and hygiene to maintain a safe, welcoming environment for guests.
WHAT WE OFFER
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
You will have access to a benefits package we believe truly works for our people and enhances our overall culture... To learn more about our full benefits package, click here to watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#J-18808-Ljbffr
Breakfast Assistant in Liverpool employer: The Municipal Hotel & Spa MGallery
The Municipal Hotel & Spa MGallery is an exceptional employer, offering a vibrant work culture that prioritises employee development and culinary excellence. Located in the heart of Liverpool, our team enjoys competitive benefits, opportunities for growth within the hospitality sector, and the chance to be part of a prestigious 5-star establishment dedicated to delivering unforgettable guest experiences.
Contact Details:
The Municipal Hotel & Spa MGallery Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Assistant in Liverpool
✨Tip Number 1
Familiarise yourself with the hotel’s values and mission. Understanding RBH's commitment to diversity, health, and wellbeing will help you align your approach during interviews and discussions, showcasing that you share their passion for creating a positive guest experience.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Breakfast Assistant, your ability to create a warm and welcoming atmosphere is crucial. Share examples of how you've positively impacted guests' experiences in previous roles.
✨Tip Number 3
Demonstrate your teamwork abilities. The role requires collaboration with both kitchen and front-of-house teams, so be ready to discuss how you've successfully worked in a team environment in the past, emphasising your flexibility and reliability.
✨Tip Number 4
Prepare to discuss your time management skills. Given the fast-paced nature of breakfast service, think of specific instances where you've effectively managed multiple tasks under pressure, ensuring a smooth operation while maintaining high standards.
We think you need these skills to ace Breakfast Assistant in Liverpool
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Breakfast Assistant. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Personalised Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Municipal Hotel that appeal to you, such as their commitment to guest experience and team culture.
Highlight Relevant Experience:If you have previous experience in food service or hospitality, make sure to detail this in your CV. Even if you don't have direct experience, emphasise transferable skills like teamwork, attention to detail, and customer service.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Municipal Hotel & Spa MGallery
✨Show Your Enthusiasm
Make sure to express your passion for hospitality and the role of a Breakfast Assistant. A warm smile and positive energy can go a long way in making a great first impression.
✨Highlight Relevant Experience
If you have previous experience in food service or hospitality, be sure to mention it. Even if you don't, emphasise your eagerness to learn and any transferable skills that demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Attention to Detail
Discuss how you ensure cleanliness and organisation in your work. You might want to share examples of how you've maintained high standards in previous roles, as this is crucial for the Breakfast Assistant position.
✨Prepare Questions
Have a few thoughtful questions ready about the hotel and the team. This shows your interest in the role and helps you understand more about the company culture and expectations.