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- Tasks: Lead and mentor a team while managing key accounts and ensuring client satisfaction.
- Company: Join MSS Group, a leader in environmental services with a focus on innovation and teamwork.
- Benefits: Enjoy perks like a car allowance, gym discounts, and additional annual leave for long service.
- Why this job: Be part of a supportive culture that values growth and offers diverse career opportunities.
- Qualifications: Experience in account management and the water treatment industry is essential.
- Other info: Flexible working arrangements available to help balance work and personal life.
The predicted salary is between 36000 - 60000 £ per year.
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The Vacancy
The Vacancy
MSS Water, part of the RSK Group are recruiting for a Senior Key Account Manager to join the team based in Cardiff, UK. This is a full-time, permanent position.
The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments.
Key Responsibilities:
- Mentor and provide guidance to Key Account Managers and Junior Key Account Managers, helping them to develop their skills, knowledge, and strategies for managing key accounts effectively.
- Ensure the fulfillment of contractual obligations, surpassing client expectations and maintaining high standards of service.
- Oversee the Profit & Loss (P&L) of key accounts, ensuring financial health and profitability.
- Manage and supervise the daily operational activities of key accounts, aligning with contractual requirements and financial objectives.
- Assist in coordinating and facilitating internal and external audits, ensuring compliance with industry standards, including Legionella Control Association guidelines.
Qualifications and Experience:
- Experience in mentorship and development of account management teams, fostering a culture of learning and professional growth.
- Extensive experience and deep understanding of the water and chemical treatment industry.
- Experience in assisting with internal and external audits, including knowledge of standards set by bodies like the Legionella Control Association.
- Proven team management and leadership skills.
Salary and Benefits:
- Car allowance
- Salary sacrifice for purchase of electric vehicles
- Smart Health/digital GP service
- Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
- For the year only – additional day’ annual leave for 10, 20, 30, 40 & 50 years – RSK
- Cycle to work scheme.
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payment for death in service
#water #recruitment #RSKfamily
RSK Group is an equal opportunities employer.
Full Job Description Attached
RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.
About Us
Based in Cardiff, Wales, we are a 500-strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. Working across the public and private sectors, we are known for being highly responsive and focusing on proactive client management, delivering the best outcomes for our clients.
Our clients are diverse and include large multinational businesses, tier one contractors and public-sector bodies. Joining MSS is an opportunity to expand your technical remit and work at a company that prioritises its workforce, giving them an opportunity to succeed. We value our people and want them to make the right decisions in the course of their work and succeed with us.
The MSS Group is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues\’ growth. We\’re committed to preserving RSK\’s people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
If you\’re passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
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Senior Key Account Manager employer: The MSS Group
Contact Detail:
The MSS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Account Manager
✨Tip Number 1
Familiarise yourself with the water and chemical treatment industry. Understanding the specific challenges and regulations in this field will help you stand out as a knowledgeable candidate during interviews.
✨Tip Number 2
Highlight your mentorship experience. Since the role involves guiding junior account managers, be prepared to discuss your leadership style and any successful mentoring experiences you've had in the past.
✨Tip Number 3
Prepare examples of how you've successfully managed key accounts and exceeded client expectations. Use metrics or specific outcomes to demonstrate your impact on profitability and client satisfaction.
✨Tip Number 4
Research the MSS Group and RSK Group's values and culture. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Senior Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the water and chemical treatment industry. Emphasise any mentorship roles you've held and your success in managing key accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in overseeing P&L for key accounts. Mention specific achievements that demonstrate your ability to exceed client expectations and maintain high service standards.
Highlight Relevant Qualifications: In your application, clearly outline your qualifications and experience related to internal and external audits, especially knowledge of standards like those from the Legionella Control Association. This will show your fit for the role.
Showcase Your Soft Skills: The role requires strong interpersonal skills. Use your application to illustrate how you have successfully mentored others and fostered a culture of learning within teams. Provide examples of how you've built relationships with clients.
How to prepare for a job interview at The MSS Group
✨Showcase Your Mentorship Skills
As a Senior Key Account Manager, you'll be expected to mentor others. Prepare examples of how you've successfully guided team members in the past, highlighting your leadership style and the positive outcomes that resulted.
✨Understand the Industry Standards
Familiarise yourself with the key regulations and standards in the water and chemical treatment industry, especially those related to audits and compliance. Being knowledgeable about the Legionella Control Association guidelines will demonstrate your expertise.
✨Prepare for Financial Discussions
Since overseeing Profit & Loss (P&L) is a crucial part of the role, brush up on your financial management skills. Be ready to discuss how you've previously ensured profitability and managed budgets effectively.
✨Align with Company Values
The MSS Group values a people-first culture and diversity. Research their mission and values, and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to fostering an inclusive workplace.
