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- Tasks: Manage key client accounts and ensure top-notch service delivery.
- Company: Join MSS Group, a leader in environmental and industrial services based in Cardiff.
- Benefits: Enjoy perks like electric vehicle purchase schemes, gym discounts, and extra annual leave.
- Why this job: Be part of a supportive culture that values your growth and innovation.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Flexible working arrangements available to help balance work and life.
The predicted salary is between 30000 - 42000 £ per year.
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The Vacancy
The Vacancy
MSS Water (MSS Group) and the RSK Group are recruiting for a Key Account Manager to join the team based in Cardiff, UK. This is a full-time, permanent position.
The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments.
Key Responsibilities:
- Client Relationship Management: Manage and develop assigned key accounts to strengthen client relationships and meet contractual obligations.
- Financial Oversight: Oversee the Profit & Loss (P&L) for assigned accounts, focusing on financial health and profitability.
- Operational Leadership: Ensure the effective delivery of services through daily management of site staff, meeting all commercial and financial targets.
- Client Meetings: Lead regular client meetings to maintain open communication, address issues, and align on project goals.
- Performance Monitoring: Track and report on operational and financial performance, providing updates to the Business Unit Lead and Senior Leadership.
Qualifications and Experience:
- Experience in account management within a service-oriented industry.
- Strong customer focus with proven relationship management skills.
- Financial acumen with a history of meeting budget and revenue targets.
- Knowledge of health and safety regulations and operational best practices.
- Excellent communication and organizational abilities.
Salary and Benefits:
- Salary sacrifice for purchase of electric vehicles
- Smart Health/digital GP service
- Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
- Cycle to work scheme.
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payment for death in service
#water #recruitment #RSKfamily
RSK Group is an equal opportunities employer.
Full Job Description Attached
RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.
About Us
Based in Cardiff, Wales, we are a 500-strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. Working across the public and private sectors, we are known for being highly responsive and focusing on proactive client management, delivering the best outcomes for our clients.
Our clients are diverse and include large multinational businesses, tier one contractors and public-sector bodies. Joining MSS is an opportunity to expand your technical remit and work at a company that prioritises its workforce, giving them an opportunity to succeed. We value our people and want them to make the right decisions in the course of their work and succeed with us.
The MSS Group is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues\’ growth. We\’re committed to preserving RSK\’s people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
If you\’re passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
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Job function
Sales and Business Development
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Key Account Manager employer: The MSS Group
Contact Detail:
The MSS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Research the MSS Group and its services thoroughly. Understanding their operations in hazardous and regulated environments will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of the MSS Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare specific examples from your past experience that highlight your account management skills, particularly in service-oriented industries. Be ready to discuss how you've successfully managed client relationships and met financial targets.
✨Tip Number 4
Familiarise yourself with health and safety regulations relevant to the industry. Being knowledgeable about these regulations will not only impress your interviewers but also show that you are prepared to handle the responsibilities of the role.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer relationship skills. Use specific examples that demonstrate your financial acumen and ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly in managing client relationships and overseeing financial performance.
Showcase Relevant Skills: Emphasise your communication and organisational abilities in your application. Mention any experience you have with health and safety regulations, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The MSS Group
✨Showcase Your Relationship Management Skills
As a Key Account Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples of how you've successfully managed key accounts in the past, highlighting your communication skills and customer focus.
✨Demonstrate Financial Acumen
Since overseeing Profit & Loss (P&L) is part of the role, be ready to discuss your experience with financial oversight. Bring specific examples of how you've met budget and revenue targets in previous positions.
✨Prepare for Operational Leadership Questions
The interview may include questions about your operational leadership experience. Think about times when you effectively managed teams or projects, ensuring service delivery met commercial and financial targets.
✨Research the Company and Its Values
Understanding The MSS Group's mission and values will help you align your answers with what they prioritise. Familiarise yourself with their services and recent developments to show your genuine interest in the company.
