At a Glance
- Tasks: Lead key accounts and drive sales growth in the water hygiene sector.
- Company: Join MSS Water Ltd, a leader in environmental services with a supportive culture.
- Benefits: Competitive salary, electric vehicle scheme, gym discounts, and extra annual leave.
- Other info: Inclusive workplace with flexible arrangements and opportunities for career growth.
- Why this job: Make a real impact while mentoring others and shaping client relationships.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments. MSS Water Ltd and RSK Group have an exciting new position for a Senior Key Account Manager based in Cardiff, UK. This is a full‐time, permanent position.
The Senior Key Account Manager will play a crucial role in leading and developing allocated key accounts, ensuring strong client relationships and strategic growth within the domestic water hygiene sector. They will act as a mentor and support network for Key Account Managers, guiding them in effective account management, operational excellence, and client development. In addition to overseeing key accounts, the role will take overall responsibility for driving sales growth, supporting Key Account Managers in expanding business opportunities with both new and existing clients. This individual will proactively identify opportunities to enhance service offerings, maximize revenue, and contribute to the company's long‐term success. The Senior Key Account Manager will also chair and lead both sales meetings and operational meetings, ensuring clear communication, strategic direction, and alignment with company objectives.
Key Responsibilities
- Mentor and support Key Account Managers, ensuring their professional development and effectiveness in managing key accounts.
- Lead strategic account management, ensuring the fulfilment of contractual obligations while exceeding client expectations.
- Oversee the profitability and financial health of key accounts, managing budgets and ensuring targets are met.
- Drive additional sales growth by working closely with Key Account Managers to identify and secure new business opportunities within existing and potential client bases.
- Develop and implement strategic initiatives to strengthen relationships, improve service delivery, and expand the company's market presence.
- Actively participate in client meetings and business development discussions, ensuring alignment with company objectives.
- Assist in coordinating and facilitating internal and external audits, ensuring compliance with Legionella Control Association standards and industry regulations.
- Provide leadership in operational planning and scheduling, ensuring efficiency and high‐quality service delivery.
- Chair and lead sales meetings and operational meetings, driving discussions, setting clear objectives, and ensuring follow‐through on action points.
- Collaborate with the Business Unit Lead to maintain smooth operations, structured communication, and a high‐performance culture.
- Regularly assess and report on operational performance and sales activities, identifying opportunities for continuous improvement.
- Manage and oversee on‐site teams, ensuring compliance with health and safety regulations.
- Work closely with the SHEQ team to ensure staff training, competency management, and adherence to best practices.
- Ensure the comprehensive recording of all incidents and accidents, following company procedures.
- Participate in operations meetings, contributing strategic insights to drive business growth and performance.
Qualifications & Experience
- Extensive experience in water hygiene account management, with a strong understanding of industry regulations and best practices.
- Proven ability to lead, mentor, and develop account management teams.
- Strong track record in driving sales growth and identifying new business opportunities.
- Excellent client relationship management skills with the ability to negotiate and influence at all levels.
- Financial acumen, including budget management and P&L oversight.
- Experience in assisting with internal and external audits related to Legionella compliance.
- Strong operational and project management skills, ensuring smooth execution of client contracts.
- Effective communicator with exceptional organizational and leadership abilities.
- Deep understanding of health and safety regulations within the water hygiene industry.
- Experience in chairing and leading meetings, ensuring structured discussions and clear action planning.
Salary & Benefits
- Salary sacrifice for purchase of electric vehicles
- Salary up to £45,000 plus car allowance
- Smart Health/digital GP service
- Permanent additional day annual leave for 5, 10 & 15 years – MSS
- For the year only – additional day annual leave for 10, 20, 30, 40 & 50 years – RSK
- Cycle to work scheme
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payments for death in service
Equal Opportunity
The RSK Group is an equal opportunity company. We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations and those with disabilities. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives.
About Us
Based in Cardiff, Wales, we are a 500‐strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. Working across the public and private sectors, we are known for being highly responsive and focusing on proactive client management, delivering the best outcomes for our clients.
Our clients are diverse and include large multinational businesses, tier‐one contractors and public‐sector bodies. Joining MSS is an opportunity to expand your technical remit and work at a company that prioritises its workforce, giving them an opportunity to succeed. We value our people and want them to make the right decisions in the course of their work and succeed with us.
The MSS Group is part of the RSK Group, a leading integrated environmental, engineering and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people‐first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office‐based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Senior Key Account Manager in Cardiff employer: The MSS Group
The MSS Group is an excellent employer, offering a supportive work culture that values teamwork and attention to detail. Located in Bridgend, employees benefit from competitive pay, gym discounts, and additional leave after years of service, fostering both personal and professional growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Key Account Manager in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Key Account Manager at The MSS Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The MSS Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Key Account Manager in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The MSS Group:When writing your cover letter, make sure to tailor your message specifically for The MSS Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The MSS Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The MSS Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The MSS Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The MSS Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
