At a Glance
- Tasks: Manage key client accounts and ensure exceptional service delivery.
- Company: Join The MSS Group, a leader in environmental services based in Cardiff.
- Benefits: Competitive salary, electric vehicle purchase scheme, and additional annual leave.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 30000 - 35000 £ per year.
The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments. This is a full time, permanent position.
The Key Account Manager (KAM) is responsible for managing key client accounts, ensuring contract fulfilment, and exceeding client expectations. This role focuses on sustaining client relationships, achieving financial targets, and ensuring high standards of service delivery. The KAM will collaborate with senior leadership, provide support to junior team members, and contribute to departmental improvements.
Key Responsibilities
- Client Relationship Management: Manage and develop assigned key accounts to strengthen client relationships and meet contractual obligations.
- Financial Oversight: Oversee the Profit & Loss (P&L) for assigned accounts, focusing on financial health and profitability.
- Operational Leadership: Ensure the effective delivery of services through daily management of site staff, meeting all commercial and financial targets.
- Client Meetings: Lead regular client meetings to maintain open communication, address issues, and align on project goals.
- Performance Monitoring: Track and report on operational and financial performance, providing updates to the Business Unit Lead and Senior Leadership.
Qualifications & Experience
- Experience in account management within a service-oriented industry.
- Water treatment industry experience would be desirable.
- Strong customer focus with proven relationship management skills.
- Financial acumen with a history of meeting budget and revenue targets.
- Knowledge of health and safety regulations and operational best practices.
- Excellent communication and organizational abilities.
Salary & Benefits
- Salary sacrifice for purchase of electric vehicles
- Salary between £30,000 & £35,000 depending on experience
- Smart Health/digital GP service
- Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
- For the year only – additional day’ annual leave for 10, 20, 30, 40 & 50 years - RSK
- Cycle to work scheme.
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payment for death in service
The RSK Group is an equal opportunity company. We do not accept unsolicited CVs from agencies.
Key Account Manager in Cardiff employer: The MSS Group
The MSS Group is an excellent employer, offering a supportive work culture that values teamwork and attention to detail. Located in Bridgend, employees benefit from competitive pay, gym discounts, and additional leave after years of service, fostering both personal and professional growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at The MSS Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The MSS Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The MSS Group:When writing your cover letter, make sure to tailor your message specifically for The MSS Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The MSS Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The MSS Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The MSS Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The MSS Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
