Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the claims function and manage maritime and personal injury claims.
- Company: Join MSC Cruises, a global leader in the cruise industry.
- Benefits: Competitive salary, diverse environment, and opportunities for travel.
- Why this job: Make a real impact in a dynamic legal team and grow your career.
- Qualifications: Maritime and legal experience with strong claims management skills.
- Other info: Embrace diversity and be part of a team pushing boundaries.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and highly motivated senior claims professional to join our busy Legal Department and lead our claims function within the department. The successful candidate will bring strong expertise in maritime and personal injury claims, ideally within the cruise industry, and will be confident managing a broad range of shipping-related and complex personal injury matters on an autonomous basis. The role involves regular liaison with external lawyers, insurers, agencies, ship command and internal stakeholders, as well as the day-to-day management and development of the claims team.
Your Impact
- Provides management of Admiralty Matters and Personal Injury Claims
- Gives assistance to Marine Operations and shipboard staff on operational matters
- Corresponds with opponent lawyers, medical and crew departments, P&I Insurers, Agents and P&I Correspondents
- Provides trends and claims dates relating to pending matters, maritime claims and personal injury cases and budgeting for potential costs
- Updates senior management and Head Office on all claim matters
- Liaises with the Insurance function in Head Office with regards to insurance renewals
- On-call availability in the event of urgent claims
- Occasional national and international travel required
Your Journey so far
- Maritime and legal experience required, ideally with a legal qualification or significant experience working in a claims role in an insurer or shipowner
- Sound knowledge of shipping agreements and crew employment contracts
- Knowledge of Personal Injury claims matters, ideally in the cruise industry
- Knowledge of marine insurance policy wordings
- Line management experience
Your Essentials
- Fluent English language skills (knowledge of a second language would be an advantage)
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Head of Claims in London employer: The Msc
Contact Detail:
The Msc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims in London
✨Network Like a Pro
Get out there and connect with people in the maritime and legal sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Showcase Your Expertise
When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience with maritime and personal injury claims. Share specific examples of how you've successfully managed complex cases. We want to see your passion and expertise shine through!
✨Prepare for the Interview
Do your homework before any interview. Understand the company’s values, recent news, and their approach to claims management. We recommend preparing some thoughtful questions to ask them too – it shows you’re genuinely interested and engaged!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at MSC Cruises. Let’s make your journey extraordinary together!
We think you need these skills to ace Head of Claims in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Claims role. Highlight your maritime and personal injury claims experience, especially if you've worked in the cruise industry. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Legal Department. Share specific examples of your past achievements in managing claims and liaising with various stakeholders.
Showcase Your Leadership Skills: Since this role involves managing a claims team, make sure to highlight your line management experience. We want to know how you've developed teams in the past and how you can bring that expertise to us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at MSC Cruises!
How to prepare for a job interview at The Msc
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of maritime and personal injury claims, especially within the cruise industry. Be ready to discuss specific cases you've handled and how you approached them, as this will show your expertise and confidence in managing complex matters.
✨Showcase Your Leadership Skills
As a Head of Claims, you'll be leading a team, so it's crucial to demonstrate your line management experience. Prepare examples of how you've developed teams in the past, resolved conflicts, or improved processes. This will highlight your ability to manage and inspire others.
✨Communicate Like a Pro
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think about how you would explain complex claims issues to someone without a legal background. Good communication skills can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through potential challenges you might encounter in the role, such as urgent claims situations or difficult negotiations with external parties. Show that you can think on your feet and provide practical solutions.
