At a Glance
- Tasks: Create and manage engaging CRM campaigns across various channels.
- Company: Join a well-known brand with a vibrant customer engagement team.
- Benefits: Competitive salary, flexible working, and opportunities for growth.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Make a real impact on customer journeys and communications.
- Qualifications: 1+ year of CRM experience and a passion for customer engagement.
The predicted salary is between 30000 - 30000 £ per year.
We’re looking for a creative and detail‑oriented CRM Executive to join a growing customer engagement team working for a business you’ve no doubt heard of!
This role is ideal for someone with hands‑on CRM experience who enjoys building engaging customer journeys and delivering personalised communications across multiple channels including email, push notifications, SMS and in‑app messaging. You’ll work closely with CRM, Marketing, Creative and Product teams to support campaigns focused on customer acquisition, engagement, retention and lifetime value.
Responsibilities- Build, test and deploy CRM campaigns across email, push notifications, SMS and in‑app messaging
- Support campaign planning, briefing, scheduling and QA processes
- Work collaboratively with internal stakeholders to deliver engaging customer communications
- Monitor campaign performance and provide insight‑driven recommendations for optimisation
- 12 months+ experience within a CRM or lifecycle marketing role
- Experience building and delivering customer engagement campaigns
- Understanding of segmentation, customer journeys and automation
- Experience working with CRM platforms such as Iterable, Braze, Klaviyo or Dotdigital
CRM Executive employer: The MRJ Group
Join a dynamic and innovative team in Huddersfield as a CRM Executive, where creativity meets strategy in a supportive work culture. With a focus on employee growth, you will have access to ongoing training and development opportunities, ensuring your skills are always sharp and relevant. Enjoy the benefits of flexible working arrangements, competitive salary, and the chance to make a real impact in customer engagement for a well-known brand.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns and customer journeys. This will give potential employers a taste of what you can bring to the table, especially if you’ve got experience with platforms like Iterable or Klaviyo.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of customer engagement strategies. Be ready to discuss how you've optimised campaigns in the past and share insights on segmentation and automation – it’ll show you’re the real deal!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on CRM experience and any specific platforms you've worked with, like Iterable or Braze. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your previous experiences have prepared you for this role. Be creative and show us your personality – we love that!
Showcase Your Campaign Successes:When detailing your experience, don’t just list your responsibilities. Share specific examples of successful campaigns you've built and deployed. Include metrics if you can – we’re all about data-driven insights here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at The MRJ Group
✨Know Your CRM Tools
Make sure you’re familiar with the CRM platforms mentioned in the job description, like Iterable or Klaviyo. Brush up on your experience with these tools and be ready to discuss specific campaigns you've worked on using them.
✨Showcase Your Campaign Success
Prepare to talk about successful customer engagement campaigns you've executed. Highlight your role in building, testing, and deploying these campaigns, and be ready to share metrics that demonstrate their impact.
✨Understand Customer Journeys
Be prepared to discuss how you approach building customer journeys. Think about how you segment audiences and tailor communications across different channels, and be ready to provide examples of how this has improved engagement.
✨Collaborative Mindset
Since this role involves working closely with various teams, think of examples where you’ve successfully collaborated with others. Show that you can communicate effectively and contribute to a team environment, especially when it comes to campaign planning and execution.
