Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and assist patients, schedule appointments, and maintain records.
- Company: Friendly healthcare environment focused on patient care.
- Benefits: Competitive pay, flexible hours, and a supportive team atmosphere.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: Strong customer service skills and ability to multitask.
- Other info: Part-time role with opportunities for growth in the healthcare field.
The predicted salary is between 12 - 16 £ per hour.
Hours are every weekday.
Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries.
- Optimises patients' satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Work Location: In person
Morning receptionist in Northampton employer: The Mounts Medical Centre
Contact Detail:
The Mounts Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Morning receptionist in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the practice. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it comes to discussing your skills, especially those customer service and multi-tasking abilities that are key for a morning receptionist.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction, showing that you take the role seriously and are ready to greet patients with a smile.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and how you can contribute to their team.
We think you need these skills to ace Morning receptionist in Northampton
Some tips for your application 🫡
Be Personable: As a morning receptionist, you'll be the first point of contact for our patients. Make sure your application reflects your friendly and approachable nature. Use a warm tone and show us that you genuinely care about helping others.
Highlight Your Organisation Skills: We need someone who can juggle multiple tasks without breaking a sweat. In your application, give examples of how you've successfully managed schedules or maintained records in previous roles. Show us you're the organised superstar we’re looking for!
Show Off Your Customer Service Skills: Customer service is key in this role. Share specific instances where you've gone above and beyond to assist customers or clients. This will help us see how you can optimise patient satisfaction at our reception.
Keep It Professional: While we love a friendly vibe, professionalism is crucial too. Make sure your application is well-structured and free from errors. A polished application shows us you take this opportunity seriously. And remember, apply through our website for the best chance!
How to prepare for a job interview at The Mounts Medical Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a morning receptionist. Familiarise yourself with tasks like scheduling appointments and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Practice how you would greet someone over the phone or in person. Think about how to handle enquiries and reassure anxious patients. Role-playing with a friend can help you feel more confident during the actual interview.
✨Showcase Your Multi-tasking Abilities
The job requires juggling multiple tasks at once, so be ready to discuss your experience with multi-tasking. Prepare examples of times when you've successfully managed several responsibilities simultaneously, whether in previous jobs or during your studies.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial, especially when handling patient records and financial information. Be prepared to share specific instances where your attention to detail made a difference, such as catching an error or improving a process.
