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- Tasks: Welcome and assist patients, schedule appointments, and maintain records.
- Company: Join a supportive healthcare team focused on patient care.
- Benefits: Competitive pay, flexible hours, and a friendly work environment.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: Strong customer service skills and ability to multitask.
- Other info: Part-time role with opportunities for growth in the healthcare field.
The predicted salary is between 12 - 16 £ per hour.
Hours are every weekday.
Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries.
- Optimises patients' satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Work Location: In person
Morning receptionist employer: The Mounts Medical Centre
Contact Detail:
The Mounts Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Morning receptionist
✨Tip Number 1
Get to know the company! Before you walk in for that interview, do a bit of research on the practice. Understanding their values and how they operate will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills, especially those customer service gems.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Morning receptionist
Some tips for your application 🫡
Be Personable: As a morning receptionist, you'll be the first point of contact for our patients. Make sure your application reflects your friendly and approachable nature. Use a warm tone in your cover letter to show us you can create a welcoming atmosphere.
Show Off Your Organisational Skills: We need someone who can juggle multiple tasks without breaking a sweat. Highlight any experience you have with scheduling or managing records in your application. Give us examples that demonstrate your attention to detail and time management skills.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the specific role of morning receptionist. Mention how your skills align with the duties listed in the job description, like handling enquiries and maintaining patient confidentiality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Mounts Medical Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a morning receptionist. Familiarise yourself with tasks like scheduling appointments and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Practice how you would greet someone over the phone or in person. Think about how to handle enquiries and reassure anxious patients. Role-playing with a friend can help you feel more confident.
✨Showcase Your Multi-tasking Abilities
The job requires juggling multiple tasks at once, so be ready to discuss your experience with multi-tasking. Prepare examples from previous jobs where you successfully managed several responsibilities simultaneously, like handling calls while scheduling appointments.
✨Emphasise Attention to Detail
In this role, accuracy is key, especially when it comes to maintaining patient records and financial information. Be prepared to share specific instances where your attention to detail made a difference in your work. This will highlight your suitability for the position.
