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- Tasks: Welcome and assist patients, schedule appointments, and maintain records.
- Company: Join a supportive healthcare team focused on patient care.
- Benefits: Earn £12.21 per hour with flexible part-time hours.
- Why this job: Make a difference in patients' lives while developing essential skills.
- Qualifications: Strong customer service skills and ability to multitask.
- Other info: Perfect for students seeking a rewarding part-time role.
The predicted salary is between 12 - 16 £ per hour.
Hours are every weekday.
Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring enquiries.
- Optimises patients' satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Work Location: In person
Morning receptionist in Milton Keynes employer: The Mounts Medical Centre
Contact Detail:
The Mounts Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Morning receptionist in Milton Keynes
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your customer service skills and be ready to show off your multi-tasking abilities. We want to see how you can juggle greeting patients while keeping everything running smoothly!
✨Tip Number 2
When you get that interview, don’t just sit there! Bring your A-game by preparing some questions about the team and the workplace culture. It shows us you’re genuinely interested in being part of the crew and not just after a job.
✨Tip Number 3
Practice makes perfect! Do a mock interview with a friend or family member. This will help you get comfortable with answering questions about your experience and how you handle patient interactions. We love to see confidence!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in our patients' lives.
We think you need these skills to ace Morning receptionist in Milton Keynes
Some tips for your application 🫡
Be Personable: As a morning receptionist, you'll be the first point of contact for patients. Make sure your application reflects your friendly and welcoming nature. Use a warm tone in your cover letter to show us you can create a positive atmosphere.
Show Off Your Organisational Skills: We love candidates who can juggle multiple tasks! Highlight any experience you have with scheduling or managing appointments. Give us examples of how you've kept things running smoothly in previous roles.
Attention to Detail is Key: In this role, accuracy is crucial. Make sure your application is free from typos and errors. We want to see that you pay attention to the little things, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at The Mounts Medical Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like greeting patients, scheduling appointments, and maintaining records. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
As a morning receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you’ve excelled in customer service. Highlight your ability to handle enquiries and comfort patients, as this will show you can create a welcoming environment.
✨Demonstrate Multi-tasking Abilities
The role requires juggling multiple tasks, so be ready to discuss how you manage your time and prioritise effectively. Share specific instances where you successfully handled several responsibilities at once, such as scheduling appointments while addressing patient queries.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for scheduling, or how they handle patient emergencies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
