At a Glance
- Tasks: Support GPs, manage patient records, and ensure high-quality service.
- Company: The Mounts Medical Center, a busy town centre practice.
- Benefits: Competitive pay, full-time hours, and a supportive team environment.
- Why this job: Join a dedicated team and make a real difference in patient care.
- Qualifications: Experience in administration, strong multitasking, and customer service skills.
- Other info: Opportunity for personal growth in a dynamic healthcare setting.
The predicted salary is between 25000 - 35000 Β£ per year.
The Mounts Medical Center is a busy town centre practice requiring an experienced administrator clerk to join our existing team. The Admin clerk will provide support to our GPs in various ways and help in the upkeep of patients' records. To thrive in this role, you will enjoy a challenge and work closely with the surgery team. Our patients expect a high standard of service; therefore, working as a team to meet and manage these expectations is important.
- To scan incoming post
- To answer any queries relating to administration
- Liaise with external agencies
- Data entry onto patient records
- Typing of medical letters
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
Job Types: Full-time, Permanent
Pay: Β£12.21 per hour
Work Location: In person
Administrator employer: The Mounts Medical Centre
Contact Detail:
The Mounts Medical Centre Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Administrator
β¨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an admin role. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Prepare for interviews by practising common questions related to administration and patient care. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Showcase your skills! Bring along examples of your previous work or any relevant certifications to the interview. This will help demonstrate your attention to detail and professionalism.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with the role of an administrator at The Mounts Medical Center.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for our team and how you can contribute to maintaining high standards of service for our patients.
Showcase Your Attention to Detail: As an admin clerk, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a polished presentation that reflects your professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss any important updates about the process!
How to prepare for a job interview at The Mounts Medical Centre
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator at The Mounts Medical Center. Familiarise yourself with tasks like data entry, managing patient records, and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Showcase Your Multi-tasking Skills
Since this role requires juggling various tasks, be prepared to discuss your experience with multi-tasking. Think of specific examples where you've successfully managed multiple responsibilities, especially in a busy environment. This will highlight your ability to thrive under pressure and keep everything organised.
β¨Emphasise Teamwork and Communication
The job involves working closely with a surgery team, so it's crucial to showcase your teamwork skills. Share examples of how you've collaborated with others in previous roles, particularly in a healthcare setting. Also, be ready to discuss how you handle communication with patients and external agencies.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about how you would handle a distressed patient or manage a sudden influx of administrative tasks. Practising these scenarios can help you respond confidently during the interview.