The Motor Ombudsman is hiring a Consumer Contact Adviser in Westminster, London. This hybrid, full-time role focuses on guiding consumers through the complaints process with impartial advice and excellent service.
You'll handle high volumes of inquiries, update cases, and support families and businesses seeking guidance on automotive complaints. A customer-service background and KPI-driven mindset are essential.
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Hybrid Consumer Support Advisor | Help & Resolve Inquiries in City of London employer: The Motor Ombudsman
The Motor Ombudsman is an exceptional employer, offering a unique opportunity to work in the heart of Westminster, London, where you can make a real impact in consumer dispute resolution. With a strong focus on employee growth, hybrid working options, and a supportive team culture, we provide our Adjudicators with the autonomy to manage their caseloads effectively while enjoying competitive benefits such as private medical insurance and performance bonuses. Join us to be part of a dedicated team that values diversity and strives for continuous improvement in the automotive sector.
