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- Tasks: Support clients and advisers through the mortgage process with exceptional service.
- Company: Join The Mortgage Quarter, a trusted name in financial services.
- Benefits: Gain valuable experience with potential for career progression and an apprenticeship.
- Why this job: Kickstart your career in finance while helping people achieve their property dreams.
- Qualifications: GCSEs for apprentices or experience in financial services preferred.
- Other info: Flexible role with discussions on terms and benefits during the introductory call.
The predicted salary is between 800 - 1400 £ per month.
Location: Exeter Office
Contract: Fixed-term (with potential progression)
Company Description
At The Mortgage Quarter, we support clients throughout their property journey, offering tailored advice whether they are first-time buyers, home movers, or reviewing their mortgage options. Operating within the MAB network, we have access to over 12,000 products from more than 90 lenders, allowing us to deliver the right solution for every client. Our mission is to be recognised as trusted mortgage and insurance advisers, delivering solutions that precisely meet individual needs. We are guided by the values of integrity, compassion, accountability, respect, and teamwork in everything we do.
Role Description
We are seeking a Mortgage Administrator for a contract position based in our Exeter office. The successful candidate will support our advisers and clients throughout the mortgage process, ensuring a smooth and professional journey from application to completion.
Key responsibilities include:
- Handling client enquiries and providing exceptional customer service
- Managing mortgage applications and progressing cases
- Liaising with lenders, solicitors, surveyors, and other stakeholders
- Maintaining accurate records and ensuring regulatory compliance
- Assisting with financial documentation, reporting, and general administrative tasks
- Supporting advisers to ensure timely and efficient case management
This role is suitable for:
- A motivated individual looking to start a career in financial services, supported through a Level 3 Apprenticeship in partnership with Exeter College
- Someone with existing experience in financial services or administration.
Qualifications & Skills
Apprenticeship Pathway
- Meeting the required GCSE/academic entry grades for apprenticeship guidelines
- Proficiency in English and Maths
Experienced Candidates
- Previous experience in financial services is preferred
- Mortgage experience is an advantage but not essential
Essential Skills
- Excellent communication and customer service skills
- Strong organisational and administrative abilities
- High attention to detail and accuracy
- Ability to work independently as well as within a team
- Proficiency with office software and digital tools
Due to flexibility of job role being offered terms and benefits can be discussed on introductory call.
Mortgage administrator in Exeter employer: The Mortgage Quarter
Contact Detail:
The Mortgage Quarter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage administrator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in mortgage administration. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to mortgage processes and customer service. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed tasks or projects efficiently. This will highlight your ability to handle the responsibilities of a Mortgage Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mortgage administrator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mortgage Administrator role. Highlight any customer service experience or administrative skills you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the mortgage industry and how you align with our values of integrity and teamwork. Keep it friendly and professional!
Showcase Your Attention to Detail: In this role, accuracy is crucial. Make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of precision in financial services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Mortgage Quarter
✨Know Your Stuff
Before the interview, make sure you understand the mortgage process and the role of a Mortgage Administrator. Familiarise yourself with common terms and concepts in financial services, as well as The Mortgage Quarter's mission and values. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Skills
Highlight your communication and customer service skills during the interview. Prepare examples from your past experiences where you've demonstrated these abilities, especially in handling client enquiries or managing administrative tasks. This will help the interviewers see how you can contribute to their team.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the training provided for the Level 3 Apprenticeship, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though the role is in an office environment, dressing professionally can make a great first impression. Opt for smart attire that reflects the company's values of professionalism and respect. Feeling confident in your appearance can also boost your performance during the interview.
