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- Tasks: Sell luxury dining experiences and coordinate exciting events at Lilli by Akira Back.
- Company: Join the vibrant Montcalm Mayfair team in a dynamic hospitality environment.
- Benefits: Enjoy competitive salary, 28 holidays, health benefits, and a supportive team culture.
- Why this job: Be part of creating memorable dining experiences and build strong guest relationships.
- Qualifications: Previous sales coordination experience in hospitality and excellent communication skills required.
- Other info: Flexible hours, ongoing training, and a paid day off for your birthday!
The predicted salary is between 30000 - 42000 £ per year.
Montcalm Mayfair is looking for a skilled and ambitious Food & Beverage Sales Executive to join our team. You will work closely with the Food & Beverage Management Team overseeing daily sales and operations of the F&B Outlets, ensuring exceptional service standards and delivering a luxury dining experience.
Key Responsibilities
- To reactively and proactively sell Lilli by Akira Back Events for Bloom, Library, Group Dining, Reservations & Exclusive Hires.
- To handle telephone, email and online enquiries for Lilli Restaurant.
- To carry out show rounds and support hosting any appointments at Lilli.
- Complete necessary administration to ensure the event is successful from a customer service and financial point of view.
- To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and face-to-face meetings.
- To generate new leads and enquiries as well as maintaining existing/return business.
- Assist in coordination of large events, private dining, and special functions.
- Manage Restaurant bookings, making sure all customers experience five-star service.
- Welcome guests with genuine hospitality and anticipate their needs, ensure outstanding dining experience.
- Build and maintain strong guest relationships, ensuring repeat business and satisfaction.
- Handle guests’ inquiries and complaints with professionalism, resolving issues promptly and effectively.
- Coordinate with other departments, i.e. housekeeping, front office, for special requests, events and guest needs.
- Respond to emergency situations calmly and efficiently, following hotel protocols.
Key Attributes
- Previous sales co-ordination experience within a hospitality/events/restaurant Events is essential for this role.
- Smart appearance and friendly telephone manner.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and guest-oriented mindset, with focus on creating memorable experiences.
- Detail oriented and highly organised.
- Ability to work under pressure in a fast-paced environment.
Working Conditions
- Full Time role, 40hrs per week.
- Flexibility with work schedules, including weekends, holidays and evenings.
Benefits
- Competitive salary.
- A supportive, empowering team environment.
- Benefits platform with various discounts.
- 28 holidays including eight bank holidays, with more holidays after two-year service.
- Cash-back health benefits, including optical, dental, chiropractor and physio services.
- Discounted gym membership.
- Access to Wellbeing platform and sessions, including EAP.
- Awards and Recognition Programme.
- Annual parties.
- Regular and ongoing training and development, including leadership workshops.
- Enjoy a paid day off to celebrate your birthday – because your special day matters!
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.
Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.
Sales Coordinator in City of Westminster employer: The Montcalm Mayfair
Contact Detail:
The Montcalm Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and what makes you a great fit for the Sales Coordinator role. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect match.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Coordinator in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Sales Coordinator role. Highlight your previous sales coordination experience and how it relates to the responsibilities outlined in the job description. This shows us that you've done your homework and are serious about joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and check for any typos before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you're at it!
How to prepare for a job interview at The Montcalm Mayfair
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with Lilli by Akira Back and its offerings. Understand the menu, the dining experience, and what sets it apart. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully generated leads or managed client relationships in previous roles. Be ready to discuss specific strategies you used to close deals or enhance customer satisfaction, as this is crucial for a Sales Coordinator position.
✨Demonstrate Your Guest-Oriented Mindset
Think of scenarios where you went above and beyond for a guest or resolved a complaint effectively. Highlighting your ability to create memorable experiences will resonate well with the interviewers, as they value exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, upcoming events, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
