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- Tasks: Engage with the public on exciting marketing and fundraising campaigns.
- Company: Dynamic team in Leicester City Centre focused on personal development.
- Benefits: Full training provided, supportive environment, and opportunities for growth.
- Other info: Flexible hours, team-based culture, and immediate openings available.
- Why this job: Build confidence and communication skills while making a real impact.
- Qualifications: No experience needed; just a passion for working with people.
The predicted salary is between 20000 - 25000 £ per year.
Leicester City Centre | Full Training Provided | Immediate Openings
Want a role where you’re not stuck behind a screen, you build real confidence, and you actually learn useful skills? We’re recruiting for our team in central Leicester and we’re looking for people who enjoy talking to others, want to develop professionally, and are open to learning something new. You don’t need experience, we’ll train you. This is a people-focused, face‑to‑face role working on marketing and fundraising campaigns for a range of clients.
Why This Role?
- You’ll gain real‑world communication and presentation skills
- You’ll be coached and supported from day one
- You’ll work in a social, team‑based environment
- You’ll have clear opportunities to grow and take on more responsibility
- You’ll be based in a central Leicester office with daily team support
What You’ll Actually Do
- Speak with members of the public on live campaigns
- Represent client campaigns in a professional and friendly way
- Explain services clearly and answer questions
- Create positive experiences for customers and donors
- Work closely with a mentor to improve your results
- Attend team meetings for coaching and development
This Might Be For You If You…
- Like working with people
- Want to build confidence and communication skills
- Are reliable, motivated, and open to learning
- Enjoy working in a team environment
- Can commit to 3–6 days per week (Monday–Saturday)
Experience in retail, hospitality, customer service, events, or sales is helpful, but not required — full training is provided.
What Happens Next?
Apply with your CV and contact details. You’ll receive a text and email inviting you to complete a short online screening with our AI Assistant, Dee, who will then contact you once your results have been processed via phone call. Successful candidates will then be invited to an in person appointment to learn more about the role and the company.
Customer Service Assistant - Full Coaching Provided in Leicester employer: The Montana Organisation
Contact Detail:
The Montana Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Full Coaching Provided in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the organisation and its values. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Be yourself! The role is all about communication and building relationships, so let your personality shine through. Show them your enthusiasm for working with people and your eagerness to learn.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant - Full Coaching Provided in Leicester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with people and learning new skills.
Tailor Your CV: Make sure your CV highlights any experience you have that relates to customer service or teamwork. Even if it’s from retail or hospitality, we love seeing how you’ve interacted with others!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your contact details are easy to find. This helps us get back to you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at The Montana Organisation
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Assistant does. Familiarise yourself with the key responsibilities like speaking to the public and representing client campaigns. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with people, think of examples from your past experiences where you've successfully communicated or helped someone. Whether it’s from retail, hospitality, or even volunteering, these stories will demonstrate your ability to connect with others.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the training process, team dynamics, or growth opportunities. This shows that you’re engaged and eager to learn, which is exactly what they’re looking for.
✨Be Yourself and Stay Positive
The company values personality and a positive attitude, so don’t be afraid to let your true self shine through. Smile, maintain eye contact, and show enthusiasm for the role. A friendly demeanour can go a long way in making a great impression!