The Vineyard Hotel, part of The Monogram Collective, invites an experienced Front of House Manager to lead Reception, Concierge and Night teams. You will uphold five-star service standards, drive guest satisfaction and oversee daily operations ahead of the hotel’s January 2027 pre-opening phase.
You will report to the Operations Manager and play a key role in guiding recruitment, training and performance reviews while maintaining exceptional guest experiences throughout the guest journey.
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Luxury Front Office & Guest Experience Manager in Newbury employer: The Monogram Collective
The Monogram Collective in Inverurie is an exceptional employer, offering a vibrant work environment where creativity flourishes under the guidance of an award-winning Head Pastry Chef. With competitive pay, 29 days of holiday, and ample opportunities for professional development, we are dedicated to nurturing talent and fostering a culture of excellence in our luxury accommodations and event spaces.
