At a Glance
- Tasks: Lead Front Office and Housekeeping teams to create unforgettable guest experiences.
- Company: Join Meldrum House Hotel, a luxury destination showcasing the best of Scotland.
- Benefits: Enjoy 29 days holiday, competitive pay, and fantastic employee perks.
- Other info: Great opportunities for personal growth and fun workplace events await you.
- Why this job: Be part of a vibrant team in a stunning hotel with a rich history.
- Qualifications: Experience in hospitality management and a passion for guest service required.
The predicted salary is between 28103 - 34348 £ per year.
Why join Meldrum House Hotel?
We welcome the opportunity toshowcasethevery bestof Scottish food, drink, scenery, and warm hospitality to our guests.
Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.
The role
As Rooms Division Manager, you will lead the Front Office and Housekeeping teams, ensuring exceptional guest experiences, luxury presentationstandardsand operational excellence across the hotel.
This hands-on leadership roleis responsible fordriving service quality, team development, departmentalperformanceand collaboration across the business to deliver memorable experiences for every guest.
- Lead the daily operation of Front Office, Housekeeping, Nightsand Public Areas teams.
- Drive exceptional guest satisfaction and maintain SLH luxury brand standards.
- Conduct regular inspections to ensure rooms and public areas meet the highest presentation standards.
- Recruit, train, coachand develop high-performing teams.
- Manage departmentalrotas, payroll, labourcostsand stock control.
- Oversee guest arrivals, departures, nightauditand guest service procedures.
- Monitor guest feedback and implement continuous improvement initiatives.
- Ensure compliance with health, safety, COSHH and company policies.
About you
You are an experienced hospitality leader with a passion for guest service, teamdevelopmentand operational excellence.
You thrive in a hands-on environment, leadbyexampleand have a proven ability to inspire teams whilemaintaininghigh standardswithin a luxury hotel setting.
- Previous Rooms Division, Front Officeor Housekeeping management experience within a luxury hotel.
- Strong leadership skills with a hands-on approach to operational delivery.
- Experience conducting team meetings, coachingsessionsand one-to-one reviews.
- Proven experience managingrotas, payrolland departmental budgets.
- Ability to implement cost-control measures whilemaintainingservice quality.
- Excellent attention to detail andorganisationalskills.
- Proficiencywith Microsoft Outlook; experience with Fourth Hospitality, HMS, Seven Roomsor Zonal isadvantageous.
Meldrum House is part of the Apex Hotels Group, an innovative, thrivingbusinessand we want you to be part of our exciting journey.
You’llmeet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits.
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Healthy meals to enjoy whileyou'reworking
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing flexibility to get paid earlier than your normal monthly pay date
- Contributions to a pension plan
- Following your first successful 3 months, you’llalso receive…
- Access to our discounts and wellbeing platform “Treat Yourself Here”
- Involvement in our employee recognition schemes
- Long service recognition
- Complimentary overnight stay and dinner for two on probation pass and annual anniversary
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friendsand family
- Spa treatments and product discounts
- Life Assurance cover
Pleasenote, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
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Rooms Divisions Manager in Inverurie employer: The Monogram Collective
The Monogram Collective in Inverurie is an exceptional employer, offering a vibrant work environment where creativity flourishes under the guidance of an award-winning Head Pastry Chef. With competitive pay, 29 days of holiday, and ample opportunities for professional development, we are dedicated to nurturing talent and fostering a culture of excellence in our luxury accommodations and event spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Rooms Divisions Manager in Inverurie
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Monogram Collective. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Monogram Collective
Don't be shy about reaching out to The Monogram Collective directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Rooms Divisions Manager in Inverurie
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Monogram Collective and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Monogram Collective
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
