Luxury Front Office Lead: Guest Experience & Operations in Inverurie

Luxury Front Office Lead: Guest Experience & Operations in Inverurie

Inverurie Full-Time No working from home possible
The Monogram Collective

The Meldrum House Hotel & Golf Course is seeking an Assistant Reception Manager to lead the Front Office team, overseeing day and night operations, VIP and corporate guest management, and daily room allocation. You will implement SOPs, lead from the front, manage payroll and costs, and ensure reviews and guest feedback are handled with professionalism, aiming for AA Red Star service.

Strong leadership and communication skills, plus experience with HMS/Zonal software, are essential to drive guest

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Luxury Front Office Lead: Guest Experience & Operations in Inverurie employer: The Monogram Collective

The Monogram Collective in Inverurie is an exceptional employer, offering a vibrant work environment where creativity flourishes under the guidance of an award-winning Head Pastry Chef. With competitive pay, 29 days of holiday, and ample opportunities for professional development, we are dedicated to nurturing talent and fostering a culture of excellence in our luxury accommodations and event spaces.

The Monogram Collective

Contact Details:

The Monogram Collective Recruitment Team