At a Glance
- Tasks: Assist in delivering exceptional service for various events and create memorable experiences for guests.
- Company: Join the vibrant team at Meldrum House Hotel, known for its Scottish hospitality and stunning venues.
- Benefits: Enjoy 29 days holiday, training, gym access, discounts, and a fun work environment.
- Other info: Great career growth opportunities and a friendly, supportive team atmosphere.
- Why this job: Be part of exciting events and meet amazing people while developing your skills.
- Qualifications: Passion for food and drink, excellent customer service skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Why join Meldrum House Hotel? Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Conference & Events Assistant within our events department which covers various special occasions from weddings to large corporate meetings and small intimate private dinners. We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.
Our unique features include our award‑winning, locally sourced cuisine, our 800‑year‑old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100. 51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.
You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state‑of‑the‑art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- Referral bonus when your friends or family join the team
- Contributions to a pension plan
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
The role: As a Conference & Events Assistant, you’ll be responsible for delivering a high level of service to all our guests. This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries. Joining the dedicated Conference & Events department, you will:
- Be involved in a varied role, working across areas including the ballroom, stables conference centre, Titan Sky Bar dome and outdoor spaces
- Ensuring event rooms are set to the customer requirements and specifications
- Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed
- Greet our guests when they arrive with a friendly hello and your warm welcome
- Create great customer service and a friendly, welcoming environment to promote guest loyalty
- Gain knowledge of our menu offerings and food and alcohol standards
- Depending on age, work may also be required for wine service and behind the event bars
About you: As a Conference & Events Assistant, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:
- Demonstrate the delivery of excellent standards
- Have a customer service attitude
- Can multi-task and organise a variable workload
- Hold a genuine desire to provide a warm welcome to our guests
We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career. So, whatever your vibe, our family can never be too big, there’s a place here for you.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Conference & Events Assistant in Inverurie employer: The Monogram Collective
Meldrum House Hotel is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where you can thrive in your role as a Conference & Events Assistant. With competitive pay, generous benefits including 29 days of holiday, training from day one, and unique perks like discounted stays and spa treatments, you'll be part of a team that values excellence and innovation while showcasing the best of Scottish hospitality. Join us to create memorable experiences for our guests in a stunning location that combines luxury with a warm, friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Assistant in Inverurie
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Monogram Collective. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Monogram Collective
Don't be shy about reaching out to The Monogram Collective directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Assistant in Inverurie
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Monogram Collective and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Monogram Collective
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
