At a Glance
- Tasks: Lead Front Office and Housekeeping to create unforgettable guest experiences.
- Company: Pine Trees Hotel, a luxury retreat in stunning Highland Perthshire.
- Benefits: 29 days holiday, training, employee events, healthy meals, and pension contributions.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and shape the future of luxury hospitality.
- Qualifications: Senior management experience in luxury hotels and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Why join Pine Trees Hotel?
Nestled in the heart of Highland Perthshire, Pine Trees Hotel is a cherished luxury country house retreat, renowned for its warm Scottish hospitality, stunningsurroundingsand exceptional guest experiences.
Combining elegance, comfortandpersonalisedservice, we create memorable stays for every guest.
As part of our continued success, we are seeking an experienced Rooms Division Manager to join our senior leadership team and play a key role in shaping the guest journey across the hotel.
The role
This is an exciting opportunity for an experienced hospitality leader to oversee our Front Office and Housekeeping operations while supporting the wider hotel team to deliver exceptional guest experiences.
As a key member of the senior management team, you will act as a trusted deputy to the General Manager, ensuring the smooth and efficient day-to-day running of the hotel whilstmaintainingthehighest standards of service and presentation.
You’ll also
- Lead the day-to-day operation of the Front Office and Housekeeping departments.
- Act as the senior point of contact in the General Manager's absence.
- Drive exceptional guest experiences from pre-arrivalthrough todeparture.
- Support and collaborate with the Food & Beverage team.
- Manage departmental budgets, payroll, rotasand operational costs.
- Recruit, train, coachand develop high-performing teams.
- Monitor guest feedback and online reviews.
- Ensure compliance with health and safety and GDPR requirements.
About you
You are a passionate and hands-on hospitality professional with significant leadership experience within a luxury hotel environment.
You will also have
- Previoussenior Rooms Division management experience.
- Experiencedeputisingfor a General Manager.
- Strong knowledge of Front Office and Housekeeping operations.
- Excellent leadershipand peoplemanagement skills.
- Experience managing payroll, rotasand budgets.
- Outstanding communication and problem-solving abilities.
- Microsoft Officeproficiency; relevant hotel systems experienceadvantageous.
Benefits
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Healthy meals while working
- Employee Assistance Programme
- Financial Wellbeing App
- Pension contributions
- #J-18808-Ljbffr
Rooms Division Manager in Pitlochry employer: The Monogram Collective
Pine Trees Hotel is an exceptional employer, offering a unique opportunity to work in a stunning luxury country house retreat in Highland Perthshire. With a strong focus on employee development and well-being, we provide extensive training from day one, generous holiday allowances, and a vibrant work culture that celebrates teamwork and success. Join us to be part of a dedicated team that values personalised service and creates memorable experiences for our guests, all while enjoying the benefits of a supportive and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Rooms Division Manager in Pitlochry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Monogram Collective. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Monogram Collective
Don't be shy about reaching out to The Monogram Collective directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Rooms Division Manager in Pitlochry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Monogram Collective and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Monogram Collective
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
