At a Glance
- Tasks: Support change portfolios focusing on AI and digital transformation initiatives.
- Company: Join the Money and Pensions Service, dedicated to transforming lives.
- Benefits: 30 days annual leave, matched pension contributions, and flexible working options.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Make a real impact in a hands-on role with innovative projects.
- Qualifications: Experience in project delivery and strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
Join us at the Money and Pensions Service (MaPS) as a Change Portfolio Officer. In this role you will support the delivery and oversight of change portfolios within MaPS, with a particular focus on AI use cases and digital transformation initiatives.
You will maintain accurate portfolio records, support governance and reporting, and ensure effective communication across the organization. The position is hands-on and requires the use of advanced project management tools to track activities, report on benefits realisation and value, and drive continuous improvement.
Key Responsibilities
- Support the tracking and reporting of benefits realisation and value delivered by portfolio initiatives (including AI use cases).
- Assist in the preparation and delivery of regular portfolio reports for governance forums and senior stakeholders.
- Ensure all portfolio documentation is accurate, accessible, and aligned with MaPS standards.
- Support the implementation and monitoring of governance procedures across the portfolio.
- Help coordinate risk and issue management, escalating concerns as appropriate.
- Facilitate the organisation and documentation of key governance meetings and decision points.
- Work with project leads and stakeholders to ensure portfolio information is current and communicated effectively.
- Create and update key communication channels, including SharePoint pages and internal newsletters.
- Support the development of business cases and change documentation as required.
- Identify opportunities to improve portfolio management processes and tools.
- Contribute to lessons learned and best practice sharing across the team.
Qualifications Required
- Experience supporting delivery projects, workstreams or acting as a strand lead within a programme or project.
- Proficient in using project management tools.
- Strong organisational and planning skills, with attention to detail.
- Experience in tracking and reporting on project benefits, risks and issues.
- Ability to work effectively with a wide range of stakeholders, both internal and external.
- Good written and verbal communication skills.
- Ability to work independently and collaboratively as part of a team.
- Proactive and solution-focused approach.
Desirable
- Experience supporting change or transformation projects, ideally in the public sector.
- Understanding of governance and reporting routes to support delivery.
- Familiarity with AI, digital transformation or technology adoption projects.
- Exposure to benefits realisation and value tracking methodologies.
- Qualified in or experience with project management methodologies (e.g., PRINCE2, Agile).
Security and Legal Requirements
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
Location
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office.
Our Values
- Caring – We care about our colleagues and the people whose lives we are here to transform.
- Connecting – We transform lives through our ability to make positive connections.
- Transforming – We are committed to transforming lives and making a positive societal impact.
What We Offer
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests and flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Change Portfolio Officer employer: The Money and Pensions Service
The Money and Pensions Service (MaPS) is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With generous benefits such as 30 days of annual leave, a robust pension scheme, and flexible working arrangements, MaPS fosters an environment where employees can thrive while making a meaningful impact on society through their work in change management and digital transformation initiatives. Located in a modern office in Bedford, the organisation is committed to transforming lives and encourages a proactive approach to personal and professional development.
Contact Details:
The Money and Pensions Service Recruitment Team
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