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- Tasks: Assist guests with activities and provide top-notch customer service in a stunning resort.
- Company: The Mole Resort, set in beautiful Devon countryside with a vibrant atmosphere.
- Benefits: Competitive pay, discounts on food, spa access, and flexible working hours.
- Other info: Full training provided, with great opportunities for career progression.
- Why this job: Join a fun team and create memorable experiences for guests while developing your career.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 22400 - 24700 £ per year.
Location: The Mole Resort
Salary: £10.85-£12.71
Hours per week: 37.5
Deadline to apply: 10/5/26
Here at The Mole Resort, we have launched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities. As a Leisure Assistant you are required to provide a professional, friendly service to our guests demonstrating a good understanding of the products and services available.
What will I be doing?
- Operating a professional reception service to our members and visitors.
- Assisting with delivery of activities and classes.
- Handling membership enquiries and taking payments.
- Presenting all areas of the department at their best at all times.
- Ensuring facilities are maintained to the highest standard of cleanliness and hygiene.
- Reporting any faults or maintenance issues to the correct department.
- Following operating procedures for opening and closing the facility including pool area.
- Communicating to guests in a professional friendly manner.
- Complying with current health and safety legislation.
- Liaising with other departments promoting teamwork.
What are we looking for?
- Positive attitude and willingness to learn.
- Good communication skills with an outgoing personality.
- Commitment to delivering high levels of engaging customer service.
- A neat and tidy appearance and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in a team.
Although previous experience and qualification would be beneficial, it is not essential as full training will be provided. You will be key in delivering our brand of fabulous stays and active days.
What’s in it for me?
- Competitive rates of pay, reviewed annually.
- Discounts available across a range of quality products from supermarket shopping to wellington boots.
- Local cinema and days out discounts.
- Employee Assistance Programme to help with life’s challenges.
- Complimentary use of spa facilities.
- Discount on food and drink on site.
- Restaurant and hotel discounts across the region.
- Share of service charge.
- Staff fully equipped rest area with staff meals.
- Flexible working and shared holiday.
- Attentive on-boarding programme.
- Fantastic discounts across L+R Hotels.
We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location. We value each and every staff member so please come and join us, who knows where it will take you?
Leisure and Activities Assistant employer: The Mole Resort
Contact Detail:
The Mole Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure and Activities Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Mole Resort. Understand their values, services, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Leisure and Activities Assistant, you'll need to engage with guests regularly. Try role-playing common scenarios with friends or family to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your positive attitude! During interviews, let your enthusiasm shine through. Share examples of how you've tackled challenges with a smile or how you've gone the extra mile for customers in the past. Employers love a can-do spirit!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Leisure and Activities Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and outgoing nature, so don’t be afraid to inject a bit of yourself into your cover letter.
Tailor Your Application: Make sure to tailor your application to the Leisure and Activities Assistant role. Highlight any relevant skills or experiences that align with what we’re looking for, like customer service or teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Mole Resort.
How to prepare for a job interview at The Mole Resort
✨Know the Resort Inside Out
Before your interview, take some time to research The Mole Resort. Familiarise yourself with the activities and services they offer. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their guest experience.
✨Show Off Your People Skills
As a Leisure and Activities Assistant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will highlight your positive attitude and communication skills.
✨Dress to Impress
First impressions matter! Make sure you present yourself neatly and adhere to any uniform requirements mentioned in the job description. A tidy appearance reflects your professionalism and respect for the role you're applying for.
✨Be Ready for Teamwork Questions
Since the role involves liaising with other departments, be prepared to discuss your experiences working in a team. Think of specific situations where you collaborated effectively with others, showcasing your flexibility and commitment to teamwork.